Network Support Engineer
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Job Description
Network Support Engineer optimizing VyOS network management solutions with a focus on performance and stability. Joining a global team dedicated to open-source networking solutions.
Responsibilities:
- Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations
- Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals
- Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements
- Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards
- Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements
- Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools
- Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution
- Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation
- Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency
- Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes
- Conduct interoperability testing with third-party systems to ensure seamless integration of VyOS into diverse networking environments
- Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders
Requirements:
- Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls
- Hands-on experience with VyOS or other open-source networking platforms
- Proficiency in scripting languages like Python or Bash for automation and testing
- Strong troubleshooting and problem-solving abilities in complex network environments
- Experience with network performance tuning and security best practices
- Familiarity with software-defined networking (SDN) and cloud networking principles
- Ability to develop and execute test cases for network functionality and performance
- Excellent written and verbal communication skills for technical documentation and collaboration
Benefits:
- Enjoy 20 days of annual paid vacation
- You are entitled to up to 10 days of paid leave for recognized national holidays
- Sick Leave is provided in accordance with company policy
- Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams
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