Patient Financial Counselor – Financial Assistance
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Job Description
Patient Financial Counselor facilitating financial assistance for patients at Providence. Responsibilities include payment collection, eligibility determination, and application submission for financial support.
Responsibilities:
- Interact directly with patients and their families to resolve patient accounts
- Handle financial clearance and payment collection
- Assist with obtaining sponsorship and financial assistance
- Determine eligibility and provide education for State and Federal programs
- Complete and submit applications for financial assistance
Requirements:
- H.S. Diploma or GED
- 2 years of experience in a hospital, clinic, or healthcare business office
- 3 years of experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or its Affiliates
- 2 years of experience in automated, computerized account follow-up system, preferably in Epic
Benefits:
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- 401(k) Savings Plan with employer matching
- Well-being resources
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