Principal Business Systems Analyst
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Job Description
Principal Business Systems Analyst at Driven Brands accountable for retail operations analysis. Collaborating with leadership and influencing cross-functional decisions on technology investments.
Responsibilities:
- accountable for the business-analysis discipline across multiple brand's operational technology portfolio
- define and maintain the requirements, traceability, and acceptance-criteria standards
- maintain current-state and future-state process maps for operational workflows
- partner with BPOs to convert operational strategy into requirements
- lead UAT for major releases and manage defect triage
- ensure systems and data flow correctly post-release
Requirements:
- 8+ years of business-analysis experience
- 4+ years in retail operations, POS, or multi-site field-services environments
- demonstrated ownership of complex, cross-system business analysis
- hands-on track record leading UAT for major releases
- strong process-architecture skills
- experience working directly with senior business leadership and external vendors
- proven mentoring of more junior BAs
Benefits:
- health and wellness benefits including paid time off and holiday pay
- early access to 50% of your earned wages through the myFlexPay program
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