Program Manager, Cybersecurity

Posted 21ds ago

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Job Description

Program Manager overseeing cybersecurity programs for small businesses at Kobalt.io. Collaborating with clients and internal stakeholders to facilitate successful program delivery and client success.

Responsibilities:

  • Lead and manage a diverse portfolio of information security programs
  • Own the full onboarding lifecycle for clients
  • Maintain a client NPS score of 8.67 or above
  • Act as the primary point of contact for clients
  • Ensure all program processes are documented
  • Own and enhance delivery team processes
  • Manage program budgets and resource allocations
  • Lead subject matter experts to drive successful outcomes
  • Proactively identify and manage roadblocks
  • Identify upselling opportunities based on client needs

Requirements:

  • Post-secondary degree in business, computer science, information technology, or equivalent professional experience
  • 5 years of experience in B2B client-facing roles, managing technology or business change projects and/or programs
  • Excellent leadership, communication, and interpersonal skills
  • Ability to engage with customer executives
  • Proficiency in project management tools and software (e.g., monday.com)
  • Familiarity with compliance tools (e.g., Vanta)
  • Strong analytical and problem-solving abilities
  • Detail-oriented, highly organized, proactive, and able to move fast while remaining calm under pressure
  • Nice to have: Program and/or project management-related certification such as CAPM, PMP, or PgMP
  • Hands-on experience with Compliance and Trust products

Benefits:

  • Competitive salary and equity options
  • Comprehensive health, dental, and vision insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Fun and inclusive company culture