Provider Network Specialist
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Job Description
Provider Network Specialist researching elite healthcare providers for Private Health Management. Strengthening provider intelligence, technology-enabled workflows, and patient access.
Responsibilities:
- Build and maintain PHM’s proprietary database of elite healthcare providers
- Expand PHM’s provider network through research, evaluation, and relationship development
- Support technology-enabled processes for provider management, insurance verification, and patient access
- Review provider credentials and healthcare programs using PHM’s evaluation criteria
- Partner with clinical, research, and operations teams to translate provider insights into actionable recommendations
- Research and identify high-quality providers across medical specialties
- Evaluate providers and programs with clinical and research partners
- Use and improve internal tools and workflows to enhance provider data quality and operational efficiency
- Ensure provider intelligence is accessible, accurate, and actionable
- Contribute process improvements as PHM evolves and scales
Requirements:
- Availability to work Pacific Time Zone (PST) or Mountain Time Zone (MST) business hours required
- Excellent collaboration and communication skills across clinical, research, and operations teams
- Solutions-oriented mindset with ability to navigate ambiguity and solve complex problems
- Strong affinity for technology and process optimization
- Self-starter approach with strong research and analytical skills
- Ability to synthesize information across medical specialties
- Exceptional attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced, high-growth environment
- Prior provider-facing healthcare experience and/or a degree in a healthcare-related field strongly preferred
- Experience conducting or administering academic and/or clinical research strongly preferred
- Prior customer service, concierge, or client-relations experience is a plus
- Must live in and physically perform all work in the United States
Benefits:
- Health benefits
- Dental benefits
- Vision benefits
- 401(k) with match
- Paid time off
- PHM for PHM (services for you and your dependents)
- Other benefits
- Fully remote interviews
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