QA & Regulatory Affairs Manager

Posted 20hrs ago

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Job Description

QA & Regulatory Affairs Manager for a premium health and wellness brand. Overseeing quality and regulatory functions across Canada and Latin America.

Responsibilities:

  • Own the regulatory strategy for natural health products, dietary supplements, and personal care across Canada and international markets.
  • Manage product license applications, renewals, and amendments with Health Canada's Natural Health Product Directorate (NHPD).
  • Ensure labeling, claims, and packaging comply with Health Canada, FDA, and applicable LATAM regulatory frameworks.
  • Monitor regulatory changes and assess business impact, translating requirements into actionable compliance strategies.
  • Liaise with regulatory authorities and represent the company in regulatory submissions and inquiries.
  • Design, implement, and maintain the Quality Management System (QMS) in alignment with GMP standards.
  • Lead internal and supplier audits, ensuring adherence to GFSI-recognized schemes such as FSSC 22000 or SQF.
  • Oversee CAPA processes, non-conformance management, and root cause analysis.
  • Manage product release, stability programs, and certificates of analysis.
  • Drive a culture of continuous improvement across quality and operations teams.
  • Partner with R&D, Supply Chain, Marketing, and Operations to embed regulatory and quality requirements from product development through to launch.
  • Review and approve formulas, ingredient lists, claims, and promotional materials for compliance.
  • Support new product development with regulatory pathway assessments and timelines.
  • Train internal teams on regulatory requirements and quality standards.

Requirements:

  • 5–8+ years in QA and/or Regulatory Affairs within CPG, natural health products, dietary supplements, or personal care
  • Candidate must be comfortable working 🕐 7:30am – 5:00pm PST
  • Hands-on experience with Health Canada NHP regulations, NPN licensing, and product registration
  • Solid understanding of GMP, HACCP, and food/supplement safety standards
  • Experience managing regulatory submissions and interacting with health authorities
  • Strong attention to detail, organized, and able to manage multiple projects simultaneously
  • Fluent in English.

Benefits:

  • Health Canada NHP & product licensing
  • GMP & quality systems
  • Regulatory submissions & lifecycle management
  • Labeling & claims compliance
  • Supplier auditing
  • CAPA & non-conformance management
  • Cross-functional collaboration
  • LATAM regulatory frameworks