Quality Assurance Engineer
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Job Description
Quality Assurance Engineer ensuring software platform quality and performance at Case IQ. Collaborating across teams to enhance testing and quality assurance processes.
Responsibilities:
- Design, develop, and execute test plans, test cases, and test scenarios
- Perform functional, regression, integration, and non-functional testing, including performance and load testing.
- Collaborate with developers and product managers to analyze requirements and acceptance criteria
- Prioritize and manage multiple testing activities simultaneously across architecture-level initiatives and platform changes
- Plan, develop, and execute performance, load, and scalability tests using JMeter, and analyze results to identify bottlenecks and support performance improvements
- Report key quality and performance metrics.
- Identify, document, and track bugs (using Jira), ensuring clear reproduction steps, impact analysis, and verification of fixes
- Validate and execute automated tests using Playwright test automation tool
- Leverage AI-driven testing tools and techniques to enhance test coverage, identify risk areas, detect anomalies, and optimize test execution
- Monitor production issues and support root cause analysis and preventive quality measures
- Report key quality metrics
- Continuously evaluate and improve QA processes, tools, and best practices
- Take ownership of overall product quality
Requirements:
- Graduate of a university or college program in any of the following areas: mathematics, computer science, programming or engineering, or equivalent work experience
- Proven experience (4 years) in software quality assurance, ideally in complex SaaS or platform environments.
- Strong hands-on experience with performance testing using JMeter is required.
- Knowledge of software testing methodologies, tools, and processes, including functional, regression, and performance testing.
- Ability to apply various Test Design Techniques
- Experience working in Agile/Scrum environments
- Experience with test automation frameworks (Playwright)
- Preferred experience with JIRA, Confluence, GitHub, and Jenkins
- Strong interpersonal skills, as well as the ability to work in a team environment
- Well-organized, result-oriented, self-motivated, collaborative
- Strong ability to prioritize tasks and troubleshoot problems and issues
Benefits:
- Work remotely within a flexible work environment (our team spans the US and Canada)
- Competitive company-paid benefits plan starting day 1!
- Generous professional development budget
- RRSP/ 401k matching program
- Half-day Fridays in the summer
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