QA / Test Coordinator, Italian
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Job Description
QA/Test Coordinator coordinating Salesforce testing, defect management, and quality governance. Xebia delivers AI, cloud, data, and digital transformation solutions for global clients.
Responsibilities:
- Coordinate QA activities for a large Salesforce project
- Improve QA processes and governance
- Plan, prepare, and manage QA gate evidence for quality reviews and delivery acceptance
- Prepare and maintain testbooks, coverage reports, static analysis results, execution records, and other QA documentation
- Manage quality gates and QA deliverables for customer review
- Maintain deliverable registers and track QA dependencies affecting acceptance, release readiness, and invoicing milestones
- Conduct and coordinate Salesforce functional, regression, integration, and end-to-end testing
- Review and interpret static code analysis outputs
- Design and manage defect lifecycle processes in Jira or similar tools
- Coordinate defect triage, assignment, resolution tracking, re-testing, and closure across multiple teams and providers
- Analyze testing and defect results, identify quality risks, and coordinate corrective actions
- Communicate quality status, blockers, defects, risks, and readiness to technical and non-technical stakeholders
- Align QA activities with customer-defined processes, acceptance criteria, and delivery timelines
- Drive continuous improvements in QA governance, evidence preparation, defect management, and testing processes
Requirements:
- Italian fluent
- 5+ years of experience in Quality Assurance
- Extensive experience coordinating customer-facing QA processes across complex delivery projects
- Experience acting as the primary QA point of contact between internal delivery teams, internal QA, and external testing providers
- Ability to plan, prepare, and manage QA gate evidence for formal quality reviews and delivery acceptance
- Strong experience preparing and maintaining test evidence, including testbooks, coverage reports, static analysis results, execution records, and quality-related documentation
- Experience managing quality gates and ensuring QA deliverables and evidence are complete, consistent, and ready for customer review
- Skilled in maintaining consolidated deliverable registers and tracking QA dependencies affecting acceptance, release readiness, and invoicing milestones
- Strong experience in Salesforce functional, regression, integration, and end-to-end testing
- Practical knowledge of static code analysis and quality tools such as SonarQube, Salesforce Code Analyzer, PMD, or similar
- Experience designing and managing defect lifecycle processes using Jira or similar tools
- Experience coordinating defect triage across development teams, internal QA, and external testing providers
- Ability to analyze testing and defect results and identify recurring quality issues and risks
- Strong understanding of test evidence and documentation discipline, including traceability, versioning, completeness, and audit readiness
- Deep understanding of SDLC, release processes, delivery governance, and quality gates
- Strong stakeholder management and communication skills
- Ability to coordinate QA activities across multiple parties and align with customer-defined QA processes, acceptance criteria, and delivery timelines
- Practical experience using AI-powered assistants such as Claude Code, GitHub Copilot, or Cursor
- Must work from the European Union region and hold a work permit
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