Quality Assurance Assessor – Part Time
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Job Description
Quality Assurance Assessor for e.surv auditing valuation reports and ensuring quality standards. Engaging in real-time audits and coordinating with surveyors in the UK.
Responsibilities:
- Complete the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s) and to the agreed processes and quality standards.
- Ensure referred cases are communicated in a timely manner with Surveyors and Area Operations Managers.
- Handle external requests, including queries, amended reports, results and month end reconciliations.
- Compile SQP Phase 1 audits for field surveyors and collating results as directed.
- Fulfil general and lender-specific Report Audits and completing high risk reporting where required.
- Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s.
Requirements:
- GCSE English Language & Maths Grade C or above (or equivalent).
- Microsoft Suite including Teams, Word, Excel and Powerpoint.
- Confident user of the internet.
- Working Knowledge of Corelogic (Surveyhub technology).
- General knowledge of surveying/the role of a surveyor.
- Experience working within a Quality-checking/auditor role with responsibilities.
Benefits:
- Flexibilidade de horário
- Trabalhar remotamente
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