Quality Assurance Manager

Posted 69ds ago

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Job Description

Quality Assurance Director leading compliance and quality improvement efforts in a mental health setting. Managing quality systems, audits, and ensuring adherence to accreditation standards.

Responsibilities:

  • Direct the quality assurance process to ensure compliance with documentation standards, timelines, accreditation, and regulatory requirements
  • Design and manage an agency-wide quality assurance and performance improvement (QAPI) program
  • Lead preparation and ongoing compliance efforts for accreditation bodies (e.g., CARF)
  • Analyze trends in performance data and propose quality improvement initiatives
  • Develop and update agency policies and procedures in collaboration with leadership to ensure alignment with regulatory requirements and best practices
  • Manage tracking systems and dashboards for key performance indicators (KPIs)
  • Serve as a key member of the leadership team, actively contributing to strategic planning and organizational development

Requirements:

  • Bachelor’s degree in health administration, Public Health, Behavioral Health, or related field (Master’s preferred)
  • Minimum of 5 years of experience in healthcare quality assurance, compliance, or performance improvement
  • Strong knowledge of state-specific regulations (e.g., COMAR), Medicaid rules, and accreditation standards (e.g., CARF, The Joint Commission)
  • Experience conducting audits, analyzing data, and leading quality improvement initiatives
  • Strong communication, organization, and leadership skills
  • Proficient in EHR systems and Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits:

  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development