Sales Operations Analyst – Data Analytics
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Job Description
Sales Operations Analyst responsible for sales data analytics and process optimization at SaaS company. Collaborating with various teams to improve sales forecasting and performance metrics.
Responsibilities:
- Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
- Analyze sales data to identify trends, patterns, and opportunities for growth
- Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
- Provide insights to support strategic sales planning and decision-making
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Perform variance and trend analysis on sales results and forecasts
- Provide recommendations to improve sales productivity
- Support forecasting processes using historical sales data and market trends.
- Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
- Conduct data audits and implement data governance standards
- Manage and optimize sales reporting tools and analytics platforms
- Work with marketing to analyze lead quality and conversion metrics
- Partner with finance on revenue and commission reporting
- Provide insights to sales leadership and executive teams
Requirements:
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 5+ years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
Benefits:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications.
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