Sales Operations Manager – Data Analytics
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Job Description
Sales Operations Manager overseeing data analytics to optimize sales performance at Calabrio. Managing data-driven initiatives for sales forecasting and operational efficiency in a growing software company.
Responsibilities:
- Lead and mentor sales operations analysts or data analysts, bringing your expertise from prior positions to help analysts learn and grow
- Manage analytics projects and ensure delivery of high-quality insights
- Lead analysis of sales performance data to identify trends, opportunities, and risks
- Develop dashboards and reporting frameworks that provide visibility into pipeline health, revenue, and sales productivity
- Provide strategic recommendations to senior leadership based on data insights
- Manage sales forecasting processes and improve forecast accuracy
- Analyze pipeline metrics, win rates, and sales cycles to support revenue projections
- Design and maintain automated reports and dashboards using BI tools (e.g., Tableau, Power BI, Looker)
- Standardize sales metrics and KPIs across the organization
- Deliver executive-level reporting on revenue, pipeline performance, and sales effectiveness
- Identify inefficiencies in the sales process and implement improvements through analytics and automation
- Support implementation and optimization of sales tools and analytics platforms
- Develop scalable operational processes for the sales organization
Requirements:
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 2-3 years experience as a data analytics and/or sales operations manager. 5+ years working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
Benefits:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications.
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