Sales Operations Program Manager
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Job Description
Sales Operations Program Manager coordinating revenue programs, Salesforce data quality, and reporting. Supporting Marathon Health’s value-based primary care growth organization.
Responsibilities:
- Coordinate, support, and own operational programs and workstreams from planning through completion
- Keep priorities on track and stakeholders aligned
- Identify process gaps, inefficiencies, and execution risks
- Help implement practical improvements that increase consistency and scale
- Develop and maintain standard operating procedures, process documentation, and playbooks
- Support training and adoption of new processes, tools, and operating expectations
- Provide day-to-day operational support for revenue process consistency, data integrity, and team execution
- Conduct recurring Salesforce data audits
- Review and reconcile missing, incomplete, or inaccurate CRM data
- Build ad hoc reports, dashboards, and data views for growth operations and leadership decision-making
- Partner cross-functionally with sellers, leaders, and go-to-market stakeholders
Requirements:
- Bachelor’s degree and 5+ years of experience in sales operations, revenue operations, business operations, program management, project management, or related field; or equivalent combination of education and experience
- Experience independently coordinating programs, projects, or workstreams with strong follow-through, stakeholder partnership, and attention to detail
- Experience creating SOPs, playbooks, or other process documentation for operational teams
- Working knowledge of Salesforce, including data maintenance, record auditing, and reporting
- Strong organizational skills with the ability to manage multiple priorities and deadlines with accuracy
- Strong written and verbal communication skills with comfort working across teams, functions, and levels
- Proficiency in Microsoft Excel, PowerPoint, and other standard business tools
- Familiarity with data governance and sales process controls in a CRM environment
- Knowledge of contract lifecycle management tools, intake processes, or legal request workflows
- Exposure to program or project management tools such as Asana, Planner, Smartsheet, or similar platforms
Benefits:
- Annual incentive eligibility
- Inclusive, high-trust culture
- Great Place to Work® certified employer
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