Sales Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Sales Support Specialist at Aquatic Informatics ensuring seamless sales support operations and managing CRM data accuracy. Collaborating cross-functionally to enhance customer experience and support revenue growth.
Responsibilities:
- Serve as the main contact for seller requests related to quotes, order support, CRM updates, and general sales operations
- Prepare, validate, and route quotes for approval, ensuring accuracy and compliance with pricing, terms, and business processes
- Maintain CRM data and support opportunity and account management activities
- Coordinate with teams including Order Management, Finance, Legal, and Customer Support to ensure requests are handled efficiently
- Support administrative activities across the quote-to-order lifecycle, including documentation, approvals, and tracking
- Respond to routine seller inquiries and escalate non-standard issues or commercial risks when appropriate
- Assist with RFP/RFI coordination and other sales support activities as needed
Requirements:
- 2–4 years of experience in sales support, customer support, commercial operations, or administrative roles supporting sales teams
- Experience working with CRM and ERP systems (Salesforce and Oracle preferred); exposure to AI-powered tools is a plus
- Strong proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word, with excellent attention to detail and accuracy
- Solid organizational and time-management skills, with the ability to prioritize competing demands and thrive in a high-volume environment
- Strong communication and interpersonal skills, with a customer-first mindset and the ability to collaborate effectively across teams
Benefits:
- paid time off
- medical/dental/vision insurance to eligible employees
Similar Jobs
Customer Service Representative II
Customer Service Representative assisting internal and external customers with order entry. Providing customer support and maintaining accurate records of transactions and interactions.
Customer Service Advocate II
Customer Service Advocate providing prompt, accurate responses to customer inquiries and resolving issues effectively. Maintaining records and assisting with customer service improvements in a remote setting.
Customer Service Representative – Personal Lines
Client Relations Analyst providing support to customers for The Baldwin Group's insurance services. Engaging with clients on their inquiries while ensuring high-quality service and relationship management.
Licensed Client Support Specialist – Personal Lines
Client Relations Analyst assisting advisors in analyzing client data and creating risk management solutions. In fast-paced insurance firm, handling documentation and client service tasks.
Customer Service Advocate II
Customer Service Advocate providing prompt responses to customer inquiries with a focus on effective relations. Resolving issues and maintaining departmental standards as part of a remote role.
Operations Support Representative
Operations Support Representative monitoring and facilitating radiology workflow for client support in a remote capacity. Handling a high volume of calls with a focus on patient care and communication.
Customer Support Specialist
Support Specialist providing quality software support and solutions for SureCost's users in a remote environment. Engage with end users and enhance their experience with our software applications.
Customer Service Representative – Commercial Products
Customer Service Representative for Medica's health plans, resolving member inquiries via telephone. Handling claims, enrollment, and billing with a focus on exceptional service.
Customer Service Representative – Government Products
Customer Service Representative for Medica handling member inquiries regarding health claims and service. Responsible for service recovery and ensuring exceptional customer satisfaction in a fully remote environment.
Customer Support Representative
Customer Support Representative enabling customers to achieve their business goals at a healthcare SaaS company. Collaborating with product experts and supporting customer success for smart staff scheduling.
Asesor de Servicio al Cliente – Descansa domingos y festivos
Customer Service Advisor at Emtelco providing remote support to clients in Medellín. Responsible for addressing customer needs and ensuring positive experiences through effective solutions.
Atencion al Cliente, Turno Tarde
Trabaja en atención al cliente desde casa a tiempo completo con GEA PERU. Oportunidad de desarrollo en una empresa con 23 años en el mercado assistencial.
Customer Service Representative
Customer Service Representative for Anchor Utility helping customers with utility billing inquiries. Resolving issues and providing exceptional customer experience in a remote capacity.
Customer Service Representative
Customer Service Representative assisting customers with utility billing inquiries via phone and email. Focused on exceptional service and problem-solving in a fully remote environment.
Customer Service Representative
Customer Service Representative assisting multifamily property owners with utility billing questions and providing support. Resolving inquiries and ensuring customer satisfaction in a fully remote work environment.
Customer Service Representative
Customer Service Representative for utility billing and account maintenance, delivering exceptional customer support from anywhere. Passionate about solving problems and enhancing customer experience.
Customer Service Representative
Customer Service Representative delivering support for utility billing inquiries and account management for multifamily properties. Engaging with customers and resolving issues in a fast-paced remote environment.
Customer Service Representative
Customer Service Representative managing utility billing inquiries remotely for multifamily property owners. Providing exceptional customer support through various communication channels.
Customer Service Representative
Customer Service Representative providing utility billing support and exceptional service remotely. Handling customer inquiries and resolving issues in a fast-paced environment.
Customer Service Representative
Customer Service Representative assisting multifamily property owners with utility billing inquiries. Resolving customer issues and maintaining accurate records in a remote setting.