Salesforce Data Manager
Posted 21ds ago
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Job Description
Salesforce Data Manager handling customer and prospect data management for SAI360's database. Ensure data accuracy, segmentation, and provide user support for Sales tools.
Responsibilities:
- Own the accuracy of Account, Contact, and Lead data in Salesforce, by proactively resolving duplicates, incomplete records, and stale information.
- Ensure all CRM records strictly adhere to defined Ideal Customer Profiles (ICPs) and SAI360’s segmentation rules.
- Manage automated routing and territory definitions to ensure Leads and Accounts are assigned to the correct owners, including re-assigning during organisational changes.
- Ensure data depth by performing regular enrichment cycles using tools like ZoomInfo and LinkedIn Sales Navigator to maintain up-to-date firmographic and contact intelligence.
- Monitor movement, such as, when key stakeholders change roles, ensuring internal teams are alerted to movement and new opportunities.
- Assess coverage by verifying that high-priority Accounts have sufficient engagement and data across all required personas and job titles.
- Build reports and dashboards to support Lead follow-up, monitor SLA compliance, territory penetration, and ownership gaps, providing Sales leadership with actionable data insights.
- Oversee the selection, integration and utilisation of the Sales tech stack (ChiliPiper, SalesLoft, HubSpot).
- Support automation initiatives to ensure seamless data flow and hygiene across all platforms.
- Translate feature/function requests into Salesforce.com capabilities for our Salesforce.com administration team to produce.
- Lead User Acceptance Testing for new features and assist in sales enablement for all Sales tools.
Requirements:
- Proven experience in Salesforce Data, Rev Ops, Sales Ops, or Marketing Ops roles
- Deep hands-on experience with Salesforce CRM (Accounts, Contacts, Leads, Ownership, Routing)
- Proven experience with lead routing, territory management, and data enrichment
- Strong ability to use LinkedIn SalesNavigator, ZoomInfo, Hubspot
- Experience with Salesloft or other cadencing tools is advantageous
- Strong analytical mindset with the ability to spot data issues before they impact Sales
- Strong sense of ownership, responsibility, and attention to detail
- Ability to work autonomously while effectively collaborating across teams
- Proactive approach to identifying and reducing data deficiencies
Benefits:
- Health Insurance
- Accident Insurance
- Monthly sports allowance
- Quarterly wellness days
- Bonus incentive Plan
- Annual leave as per local law


















