Salesforce QA / Testing Analyst
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Job Description
Salesforce QA Analyst testing Salesforce cloud solutions across complex workflows and integrations. Ensuring quality through manual, automated, Agile, regression, and user acceptance testing.
Responsibilities:
- Design, execute, and maintain comprehensive manual and automated test strategies
- Develop and manage test cases, test plans, and test scripts for Salesforce applications
- Test complex user journeys across multiple Salesforce modules and business processes
- Perform integration, end-to-end, functional, regression, and user acceptance testing
- Identify, document, and track defects, working closely with development teams to ensure timely resolution
- Validate integrations between Salesforce and external systems
- Participate in Agile ceremonies and collaborate with cross-functional teams to ensure quality throughout the development lifecycle
Requirements:
- 3+ years of experience in software quality assurance and testing
- Hands-on experience with one or more Salesforce products, including Sales Cloud, Service Cloud, Data Cloud, or Marketing Cloud
- Experience in both manual and automated testing methodologies
- Strong understanding of software testing principles, defect management, and test lifecycle processes
- Experience testing integrated enterprise applications and complex business workflows
- Experience working in Agile environments, including Scrum and Scaled Agile frameworks
- Strong analytical, troubleshooting, and communication skills
- Must be based in Jordan, Egypt, or India
- Salesforce certifications or testing-related certifications are a plus
- Experience with test automation tools and frameworks
- Experience using defect tracking and test management tools such as Jira, Azure DevOps, or similar platforms
- Familiarity with CI/CD and DevOps practices
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