SAP TMS Maintenance, Monitoring
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Job Description
Consultant, SAP Maintenance & Monitoring supporting SAP Operations Basis clients. Join a managed cloud provider delivering solutions to businesses worldwide.
Responsibilities:
- Handling of tickets.
- Provide 1 st and 2 nd level of support to SAP Basis issues reported by the monitoring tools.
- Escalate alerts that require further support.
- Document tickets with the troubleshooting performed for the upcoming issues.
- Perform Health Checks.
- Log into the systems at SAP application level and through the specified Transaction Codes validate the integrity of the system.
- Generate reports.
- Create and/or update documentation.
- Drive communication.
- Follow up on emails sent by customer and the requirements stated on them.
Requirements:
- IT bachelor’s degree.
- Intermediate SAP Basis knowledge.
- Basic Data Base knowledge.
- Proficient English level of communication.
- Solid experience with SAP Transaction codes.
- OS experience on Windows and Linux.
- Experience with Oracle, HANA, DB2, Sybase and MSSQL.
Benefits:
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
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