SDR Operations & Analytics Analyst
Posted 23hrs ago
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Job Description
Contract SDR operations analyst optimizing lead generation, scoring, routing, and Salesforce reporting for an enterprise organization. Supporting global sales teams with performance measurement, business reviews, and territory planning.
Responsibilities:
- Build and maintain the pipeline that sources, enriches, scores, and routes leads to the right SDR based on territory, segment, and priority
- Define and track team goals across metrics including On-Time Follow-Up Rate, Lead Follow-Up Time, Meeting Set-Up Conversion, and New Supply Added
- Build dashboards and reports providing SDR leadership and field sales teams visibility into pipeline health and representative performance
- Support recurring business reviews and territory design and planning for the sales organization
- Field analytical requests from SDR and field sales teams, translating business questions into data-driven answers
- Maintain lead and pipeline data integrity in Salesforce, including routing logic, scoring fields, and reporting views
- Present results to sales leadership and cross-functional stakeholders
- Support the global SDR team and broader sales field team with business reviews, territory planning, and ad hoc analysis
Requirements:
- 6+ years of experience supporting an SDR or BDR team in an operations, analytics, or sales operations capacity
- Strong analytical skills, with demonstrated ability to design and build models, such as lead scoring, conversion, capacity planning, and target setting
- Proficiency in SQL for pulling and manipulating data independently
- Hands-on Salesforce experience or comparable CRM, including familiarity with lead routing and pipeline reporting
- Familiarity with AI tools such as Claude, and comfort using them in day-to-day analytical or operational work
- Strong written and verbal communication skills, with experience presenting to sales leadership and cross-functional stakeholders
- Comfort operating across time zones and coordinating with a globally distributed team across NAMER, LATAM, EMEA, and APAC
- Preferred: Understanding of the lead data tooling landscape across generation and enrichment, such as Clay
- Must be based in and authorized to work in the U.S.
- U.S. hours required; East Coast time zone strongly preferred
- 40 hours per week, 8 hours per day, Monday–Friday
















