Senior Defined Benefit Data Analyst, Scientist
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Job Description
Senior data analyst managing Defined Benefits pension data, reporting, and quality for Conduent’s mission-critical client services. Supporting SQL-driven projects, pension administration, and process improvements.
Responsibilities:
- Serve as a Data Model and Defined Benefits SME, supporting client requirements and pension administration processes
- Own and monitor data quality across Defined Benefits processes
- Support data-intensive projects, including Actuarial Valuation
- Analyze data and operational processes to identify efficiencies, workload reductions, trends, and improvement opportunities
- Serve as the primary point of contact for reporting needs and provide insights to internal and external stakeholders
- Use SQL and advanced Excel to analyze data, investigate discrepancies, validate results, and support reporting
- Steward Conduent Data Requirements in partnership with Data Management and other teams
- Research and resolve escalated issues involving eligibility, participant data, systems, and service delivery
- Triage system and data issues for adherence to client and business requirements
- Serve as an SME for client plan rules, requirements, and expectations
- Lead client and system change initiatives from Discovery through Go-Live, including requirements, testing, implementation, and project coordination
- Maintain Business Requirements, Administrative Guides, and process documentation, obtaining client sign-off when required
- Identify system and processing enhancements that improve quality, accuracy, and operational efficiency
- Perform peer reviews and mentor junior team members
Requirements:
- Experience and/or formal education in Defined Benefits pension administration
- Knowledge of Defined Benefits plan rules, participant data, eligibility, and pension administration processes
- Advanced Microsoft Excel skills
- Minimum 2 years of SQL query execution and development experience
- Experience with data analysis, data quality, reporting, and issue investigation
- Experience researching and troubleshooting system, processing, or data issues
- Experience working with business requirements and process documentation
- Familiarity with the project lifecycle and project management, including Discovery through Go-Live
- Strong analytical, problem-solving, and communication skills
- Ability to work independently with minimal supervision
Benefits:
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
- Bonus or incentive eligibility based on business need
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