Security Operations Associate
Posted 1ds ago
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Job Description
Security Operations Associate supporting Everbridge’s critical event management technology. Coordinating secure journey services, security assistance, vendors, client communications, and operational records.
Responsibilities:
- Maintain operational and administrative oversight of assigned potential, live, and completed security projects
- Support projects from inception through completion, including planning, execution, administration, and follow-up
- Manage client and vendor communications
- Maintain accurate Salesforce Health Cloud, Salesforce, and SharePoint records
- Collaborate with Security Operations team members
- Administer Secure Journey Management tasks, including car and driver, close protection, and meet-and-greet services
- Create and manage cases, folders, task checklists, and risk assessments
- Gather client requirements and source and validate vendor quotations
- Prepare service proposals, quotations, letters of engagement, and related documentation
- Apply rate cards, taxes, exchange rates, and margins accurately
- Coordinate approvals, supplier confirmations, purchase orders, and invoicing
- Monitor live tasks, manage updates, post-task closure, and financial reconciliation
- Assist with operational security requests received via Everbridge Assist
- Provide initial acknowledgment and administrative setup for short-notice requests
- Monitor and respond to operational communication channels
- Review monthly open purchase order reports
- Maintain accurate records and documentation across all systems
Requirements:
- Minimum of two (2) years of relevant experience or demonstrated transferable skills
- Bachelor’s degree
- Prior experience in security, intelligence, or operational risk environments
- Background in military, diplomatic, law enforcement, or close protection operations in high-risk environments
Benefits:
- Healthcare benefits
- Dental benefits
- Parental planning benefits
- Mental health benefits
- Disability income benefits
- Life and AD&D insurance
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Equal employment opportunity and fair hiring practices



















