Senior Director, AI Infrastructure
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Job Description
Sr. Director of AI Infrastructure at ARMRA connecting business systems into a unified intelligent automation layer. Owning scalable architecture and AI playbook development across all functions.
Responsibilities:
- ARMRA is seeking a Sr. Director of AI Infrastructure to own, build, and scale the foundational AI infrastructure across the entire organization.
- As ARMRA's dedicated AI leader, you will be the single owner of technical standards, governance, and the scalable architecture that connects all of ARMRA's business systems into a unified intelligent automation layer.
- This is a critical, high-visibility, company-wide role.
- You will inherit that foundation and take full ownership of it — driving improvements, closing gaps, implementing new capabilities, and expanding the infrastructure as the business evolves.
- You will own and continuously develop a uniform, resilient, and high-performance AI playbook that serves every function of the business equally — from Retail and Operations to Marketing, Finance, and Customer Experience.
- You understand that the best AI architecture is not about training models — it's about connecting systems, enforcing governance, and making intelligent automation reliable enough to trust across every surface of the business.
Requirements:
- 8–12+ years in infrastructure engineering, solutions architecture, or a principal/lead technical role, with direct experience building and scaling enterprise-scale integration systems in CPG, consumer brands, or omnichannel retail environments. Candidates with deeper experience will be considered for the Senior Director level.
- Strong hands-on experience with AWS (required). Experience architecting and managing cloud-native environments for production API services, not just dev/test workloads.
- Deep experience with REST APIs, webhooks, middleware design, and data pipeline architecture. You've connected messy real-world business systems across multiple departments, not just built demos.
- Direct experience deploying and managing LLM-powered systems in production (API integrations, prompt management, agentic workflows). You don't need to train models — you need to make them work reliably at scale.
- Experience building and maintaining business intelligence infrastructure: data warehousing, unified reporting, and cross-departmental analytics.
- Strong understanding of data governance, privacy compliance (CCPA, GDPR), and security best practices for handling customer PII across integrated systems.
- Exceptional ability to lead complex technical initiatives with cross-departmental impact, requiring alignment from multiple executive stakeholders.
- Ability to translate between business stakeholders and technical execution. You can sit in a room with a VP and a developer and make sure both walk out aligned.
- Strong documentation habits. If you build it, you document it. If you change it, you update the docs.
- Comfortable working autonomously in a fast-paced, remote environment where priorities shift and you're expected to move without waiting for permission.
- Bias toward building and shipping over planning and presenting. We need someone who gets things into production, not someone who makes great slide decks about what could be.
Benefits:
- ARMRA Schedule: Monday-Friday, 9 am - 6 pm EST
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