Senior Director – Business Modernization, Supply Chain
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Job Description
Senior Director driving AI-enabled modernization across McKesson’s healthcare supply-chain operations. Leading product strategy, transformation programs, business cases, and organizational change.
Responsibilities:
- Drive AI-enabled transformation across the North American Pharmaceutical Services organization
- Challenge the status quo and orchestrate cross-functional modernization efforts
- Partner with business leaders to execute high-impact AIM28 initiatives
- Identify opportunities to adopt AI and advanced technologies and ensure measurable business outcomes
- Serve as AI product strategist and voice of the business
- Define product vision, problem statements, success metrics, and prioritized product roadmaps
- Lead discovery, ideation, and first-principles problem-solving sessions
- Translate business challenges into AI use cases, process requirements, and execution plans
- Design future-state processes integrating machine learning and GenAI/LLM capabilities
- Drive execution, remove roadblocks, manage interdependencies, and maintain program velocity
- Develop business cases with Finance, establish KPIs, and track value realization
- Lead workshops, communicate process changes, and promote adoption of AI-enabled processes
- Develop and execute change management strategies
- Engage and influence executives and drive organizational transformation
- Support process improvement frameworks, governance, ethical AI standards, innovation, and build/buy/partner evaluations
- Share insights and lessons learned across the organization
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in business, engineering, technology, or related field or equivalent experience
- Typically 10+ years of relevant experience
- 10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare
- Fewer years may be required with relevant Master’s or Doctorate qualifications
- Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles
- Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation
- Strong financial acumen, including financial modeling such as ROI, NPV, IRR, and capital allocation
- Deep expertise in AI technologies, data analytics, and their application to business transformation
- Ability to lead complex projects and workstreams with diverse stakeholders
- Ability to create frameworks and synthesize insights across multiple programs and initiatives
- Exceptional communication skills for executive decision-making and alignment
- Demonstrated success driving organizational change, resolving complex issues, and influencing senior stakeholders
- Ability to influence without direct authority and drive cultural and organizational transformation
- Ability to adapt to shifting priorities and responsibilities
- Must be authorized to work in the United States without restriction or current/future employer sponsorship
Benefits:
- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Remote work environment
- Ability to travel 20%
- Equal employment opportunities
- Reasonable accommodation for job search or application
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