Logistics Coordinator
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Job Description
Logistics Coordinator managing patient-specific shipments for Cabaletta Bio, a biotechnology company developing cellular therapies for autoimmune diseases. Tracking transportation milestones, documentation, compliance, and escalations across the cell and gene therapy supply chain.
Responsibilities:
- Coordinate domestic and international transportation bookings for patient leukapheresis collections, starting materials, intermediates, and finished drug products
- Schedule and confirm shipments with approved specialty logistics providers and courier partners
- Align transportation arrangements with manufacturing schedules, patient treatment dates, and chain of identity/chain of custody requirements
- Prepare and review shipping documentation, customs paperwork, and transportation instructions
- Verify shipment readiness, packaging, labeling, and documentation before dispatch
- Monitor shipments from pickup through final delivery using transportation management systems and courier tracking platforms
- Provide proactive oversight of critical patient shipments, including timelines and temperature requirements
- Investigate transportation delays, route deviations, temperature excursions, and delivery issues
- Coordinate corrective actions to minimize patient impact
- Maintain accurate shipment records and tracking information
- Serve as the primary communication point for shipment status updates
- Coordinate communication among treatment centers, manufacturing facilities, couriers, quality teams, scheduling teams, and patient operations groups
- Facilitate escalation management for critical transportation events
- Participate in daily operational meetings and provide shipment status reports
- Ensure logistics activities comply with GDP, GMP, GxP, IATA, DOT, and applicable regulatory requirements
- Maintain chain of identity and chain of custody documentation
- Support deviation investigations and root cause analysis
- Contribute to SOP development, process improvements, and continuous improvement initiatives
- Monitor logistics performance metrics and assist with corrective and preventive actions
Requirements:
- Some experience
- Experience in cell and gene therapy, biopharmaceutical, clinical trial, or healthcare logistics
- Knowledge of chain of custody and chain of identity requirements
- Familiarity with cryogenic and temperature-controlled transportation
- Experience managing international shipments and customs documentation
- Experience with transportation management systems (TMS) or logistics control tower operations
- Attention to detail
- Customer and patient focus
- Sense of urgency
- Problem solving and critical thinking
- Cross-functional collaboration
- Risk identification and escalation management
- Time management and prioritization
- Adaptability in a fast-paced environment
- Authorization to work in the United States
Benefits:
- Competitive benefits
- PTO
- Stock option plans
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