Senior .NET Engineer – Azure
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Job Description
Senior .NET Engineer resolving critical Azure-hosted .NET incidents for Applaudo. Troubleshooting applications, infrastructure, identity, networking, and data across AI-powered enterprise solutions.
Responsibilities:
- Own and resolve complex P1/P2 incidents affecting Azure-hosted .NET applications and integrations
- Provide deep technical troubleshooting across application, infrastructure, and platform layers
- Investigate issues involving Azure App Services, AKS, networking, identity, storage, APIs, and background services
- Receive escalations from L1 and L2 support teams and drive technical resolution from initial investigation through closure
- Coordinate incident response across Development, Infrastructure, Security, and Operational stakeholders
- Perform root-cause analysis for recurring incidents and high-impact outages using logs, metrics, traces, and distributed telemetry
- Create clear, detailed, and executive-ready root-cause analysis documentation
- Configure and tune Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards
- Monitor and improve application performance, availability, resiliency, and operational efficiency
- Work with Development teams to identify and resolve code-level issues in C#, ASP.NET Core, REST APIs, integrations, and background services
- Recommend and implement improvements involving retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing
- Use SQL to support production investigations and validate application or data-related findings
- Support vulnerability remediation, patching, and deployment troubleshooting when required
- Communicate technical findings, business impact, risks, and resolution plans to technical teams and senior stakeholders
Requirements:
- Bachelor’s Degree in Computer Science, Software Engineering, or a related field is desired, or equivalent professional experience
- 5+ years of professional experience working with C# and .NET applications, including substantial production support or operational troubleshooting responsibilities
- Advanced experience troubleshooting ASP.NET Core applications, REST APIs, integrations, and background services at production scale
- Proven experience independently owning and resolving critical P1/P2 production incidents
- Strong hands-on knowledge of Azure App Services, AKS, storage, networking, and Microsoft Entra ID or Azure AD
- Ability to navigate the Azure Portal fluently during real-time incident investigations
- Experience receiving escalations from L1 and L2 support teams and driving them through resolution
- Strong root-cause analysis capabilities using logs, metrics, traces, and distributed telemetry
- Hands-on experience configuring and tuning Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards
- Ability to diagnose code-level issues involving performance, memory, threading, asynchronous processing, and integration failures
- Practical experience with retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing in distributed .NET systems
- Intermediate to advanced SQL skills for investigating application and data-related production issues
- Experience coordinating incident resolution across Development, Infrastructure, Security, and Support teams
- Strong ownership, composure under pressure, and resolution-focused decision-making
- Professional working proficiency in English, including executive-ready written communication
- Experience with vulnerability remediation and security-patching workflows in Azure environments
- Experience diagnosing CI/CD and deployment failures using Azure DevOps or GitHub Actions
- Experience with Docker Compose, Helm, or containerized workloads beyond basic AKS operations
- Familiarity with Infrastructure as Code tools such as Terraform or Bicep
- Experience with Azure cost optimization, right-sizing, scaling policies, or reserved capacity
- Experience supporting operational or distribution-related enterprise systems
- AZ-204, AZ-400, AZ-305, AZ-500, Azure Administrator, DevOps Engineer, or another relevant Microsoft certification
- ITIL Foundation certification or practical experience working within formal incident-management processes
Benefits:
- Employees can work remotely
- Temporary 6-month opportunity
- Opportunity to work on AI-powered solutions and scalable products
- Learning and professional growth opportunities
- Collaboration across design, development, cloud, data, and artificial intelligence
- Modern ways of working
- Opportunity to contribute to AI-native transformation at scale
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