Senior QA, User Acceptance Testing Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior QA & User Acceptance Testing Specialist at Wrapbook ensuring quality in complex payroll workflows and collaborating with diverse teams to deliver operational readiness.
Responsibilities:
- Lead UAT & Manual QA
- Define test scenarios, test cases, and test data requirements for complex payroll workflows, including nuanced edge cases and multi-step operational flows.
- Perform hands-on manual UAT across workflows, validating accuracy, usability, and operational readiness—not just happy paths.
- Execute end-to-end testing, including feature flag sequencing, environment setup, and multi-entity test configurations (company, project, worker).
- Own use case identification and validation for high-risk workflows (e.g., payroll calculations, HTG, union-specific logic), including up- and down-stream platform validation and regression testing, ensuring issues are identified before formal UAT.
- Partner deeply with Product, Engineering, Client Ops & Release Management
- Work side-by-side with Product, Design, and Engineering throughout development—not just at the end—to influence quality earlier in the lifecycle.
- Surface defects, edge cases, and workflow gaps early, enabling teams to course-correct before features reach Client Ops or formal UAT.
- Partner with Engineering and third-party teams to determine what should be automated vs. manually tested, balancing speed, risk, and coverage.
- Collaborate closely with Client Ops subject matter experts to translate real-world payroll workflows into structured test scenarios.
- Reduce the reliance on Client Ops as primary early-stage testers by centralizing validation within Product.
- Create structured feedback loops between Client Ops and EPD to continuously improve release readiness.
- Provide clear, actionable feedback that helps teams make informed tradeoffs while maintaining a high quality bar.
- Ensure testing reflects real operational complexity across FTV productions.
- Contribute to Go/No-Go readiness by providing a clear quality assessment of release candidates, highlighting risk areas and any unresolved defects. Provide Quality sign-off recommendations for high-risk releases.
- Evaluate release risk across workflows, edge cases, and downstream impacts.
- Validate launch rollout sequencing (feature flags, phased releases, environment configuration) prior to production deployment.
- Confirm operational readiness, including regression coverage, and downstream implications.
- Assist with documenting quality trends and release patterns to continuously improve predictability and confidence.
- Apply industry & operational expertise
- Use entertainment industry domain knowledge to validate that solutions work in real-world entertainment payroll operations, not just in theory.
- Pressure-test assumptions around HTG, union rules, FTV vs. commercial nuances, and cross-persona workflows.
- Ensure UAT sessions serve as final validation, not first discovery—raising confidence for launches and enablement.
- Enable scale & focus
- Prepare UAT environments and test data so Product Managers and Engineering Managers can review features efficiently without serving as primary test executors.
- Serve as a force multiplier: Reduce the number of people required for early testing by centralizing workflow validation until features are ready for broader review.
- Document recurring issues, patterns, and learnings to continuously improve testing coverage and raise the quality bar over time.
Requirements:
- Proven entertainment industry payroll experience, with a deep understanding of the distinct personas involved—such as production, accounting, payroll, and crew—and the real-world needs, workflows, and constraints they operate under.
- 5+ years of experience in QA, UAT, or quality-focused roles within complex software systems.
- Proven experience leading manual QA and UAT for workflow-heavy, operational products.
- Strong ability to translate ambiguous requirements into concrete test scenarios.
- Comfortable working closely with Product Managers, Engineers, Client Ops, Release Management and Designers.
- Exceptional attention to detail and a bias toward finding the *real* edge cases.
- Experience distinguishing manual vs. automated QA needs.
- Ability to work independently in fast-moving, evolving environments.
- Bonus Points: Experience with test management tools like TestLodge, Testmo, and/or test management frameworks within SDLC tools like Linear.
- Expertise in test management software like Selenium, Postman, etc.
Benefits:
- Unlimited Paid Time Off
- Work from anywhere in Canada and USA
- Health and Dental benefits
- Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
- Up to 2% matching RRSP / 401K
- Learning and Development opportunities
- Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service
Similar Jobs
Quality Assurance Engineer
Quality Assurance Engineer at AdNabu enhancing QA processes and automation for Shopify apps. Collaborating with teams to ensure product quality through various testing methodologies.
QA Automation Specialist
QA Automation Specialist at Remsoft focusing on automated testing for web, cloud, mobile, and desktop applications. Collaborating with developers and product managers while maintaining high standards of software quality.
Senior Software Tester, German
Senior Software Tester at Almato validating data-driven applications and ensuring quality through manual and automated testing. Collaborating with multidisciplinary teams in a remote-first culture.
Senior Analyst – GxP IT QA/CSV
Senior Analyst in IT Compliance and Quality role involving regulatory requirements and IT solutions for life sciences. Collaborating with clients and teams across the industry to ensure compliance.
Quality Assurance Engineer – III
Quality Assurance Engineer III developing and executing tests to enhance digital services for government clients. Collaborating with stakeholders and improving engineering processes in a fully remote position.
Senior Manager, Quality Engineering
Sr. Manager of Quality Engineering for CVS Health, conducting QA engineering and enhancing software quality. Collaborating with teams to optimize testing processes and report defects.
Senior QA Engineer – Payments
Senior QA Engineer ensuring product quality and compliance in a regulated fintech environment. Collaborating closely with engineering, product, and customer-facing teams to enhance testing practices.
HR/Payroll ERP Software Tester
Software Tester responsible for ensuring quality of ERP solutions at Focus School Software. Focusing on HR and Payroll functionalities through rigorous testing and collaboration with teams.
Crochet and Knit Pattern Tester
Knit and crochet pattern tester ensuring clarity and accuracy of instructions. Collaborating with the team and completing multiple projects weekly while working remotely.
Game QA Tester
Game QA Tester working remotely for GamePoint, ensuring quality and bug-free games through collaboration with development teams.
QA Engineer
Manual QA Engineer responsible for quality assurance of web and mobile applications. Requires strong exploratory testing and collaboration skills.
Senior QA Automation
AI QA Automation Engineer Senior designing and maintaining automation frameworks for critical business flows and APIs at fintech startup. Collaborating closely with product and engineering teams to enhance software quality.
QA Supervisor – Operations, ABA
QA Supervisor managing quality assurance for ABA sessions while supporting therapists and system adoption. Requires experience in ABA, CentralReach, and strong detail orientation.
Team Lead, Quality Assurance
Team Lead for Quality Assurance at Semios Group, developing testing strategies and leading QA teams to ensure product reliability and operational excellence across agriculture tech.
Senior QA Engineer, C++
Senior QA Engineer at FICO developing test strategies and executing QA processes for analytics software. Collaborating in a dynamic quality assurance team across various industries.
Senior Managing Editor, Content and Test Development
Senior Managing Editor providing leadership for assessment content and production editorial teams. Overseeing editorial quality and leading the adoption of AI tools for enhanced workflows.
Senior Quality Engineer
Senior Quality Engineer focusing on AI-first testing for software solutions at Peek. Collaborating with product teams to refine processes and improve software quality.
Quality Assurance Engineer – Healthcare Technology
Software QA Engineer focusing on testing SaaS healthcare solutions through automated processes and collaboration with cross-functional teams. Responsible for maintaining high-quality standards in development and releases.
Quality Assurance Manager
QA Manager at ClearStar responsible for quality assurance and regulatory compliance across global operations. Leveraging traditional and AI-enabled QA methodologies to enhance client experience and operational performance.
Penetration Tester
Penetration Tester assessing cybersecurity for applications, networks, and cloud systems within a fast-growing startup. Identifying vulnerabilities and providing actionable security recommendations.