Senior Salesforce Systems Analyst
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Job Description
Senior Systems Analyst bridging business needs with Salesforce solutions at Veeam. Collaborating with stakeholders for scalable and efficient system design.
Responsibilities:
- Lead requirements gathering and translate business needs into clear, actionable user stories and functional specifications
- Collaborate with engineers and stakeholders to shape solution approaches that align with Salesforce capabilities and best practices
- Analyze existing processes and recommend improvements to enhance efficiency and scalability within Sales Cloud
- Define acceptance criteria and support QA and UAT efforts to ensure solutions meet business expectations
- Document system behavior, data flows, and functional designs to support implementation and long-term maintainability
- Support development teams by clarifying requirements, identifying dependencies, building proof of concepts and troubleshooting production issues
- Contribute to backlog grooming and prioritization within an Agile framework
Requirements:
- 6+ years of experience in business or systems analysis, with at least 3 years in Salesforce
- Strong understanding of Salesforce Sales Cloud capabilities and standard data model
- Ability to translate business requirements into clear functional designs and user stories
- Experience working closely with developers and understanding technical constraints
- Experience building with Salesforce declarative tools (Flows, validation rules, security model)
- Experience working in Agile environments with cross-functional teams
- Excellent communication and stakeholder management skills
- Past leadership exposure
Benefits:
- Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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