Senior Service Development Manager – Tax & Customs Anti-Fraud
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Job Description
Senior Service Development Manager developing SGS anti-fraud, customs modernization and revenue assurance solutions for governments. Driving international growth, tenders and public-sector partnerships, especially in emerging markets and Africa.
Responsibilities:
- Identify emerging market opportunities and develop innovative solutions addressing government challenges
- Build compelling business cases and support investment decisions for new products and services
- Drive growth initiatives across existing and new international markets
- Support development and commercialization of revenue assurance, customs valuation control, anti-illicit trade, track & trace, tax stamp, risk management, intelligence, trade facilitation, customs modernization and digital government solutions
- Support complex opportunities with governments, customs authorities and revenue agencies
- Contribute to tender strategies and major international bids
- Develop relationships with public-sector stakeholders and decision makers
- Partner with regional commercial teams to accelerate growth opportunities
- Collaborate with commercial, operational, regulatory and technology functions
- Represent SGS at international conferences, government meetings and industry forums
- Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics
Requirements:
- 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
- Strong understanding of customs, taxation, border management or revenue assurance ecosystems
- Proven experience driving innovation across products, services and business models to strengthen unique value proposition
- Exposure to business development, client engagement, commercial strategy or sales activities
- Ability to engage credibly with senior government stakeholders
- Experience working across international and multicultural environments
- Entrepreneurial mindset with a passion for creating and growing businesses
- Experience in anti-fraud solutions, illicit trade prevention or revenue assurance highly desirable
- Experience with customs modernization, digital government or tax transformation projects highly desirable
- Experience with public tenders and government procurement processes highly desirable
- Exposure to African markets highly desirable
- French language capabilities highly desirable
- Product development or go-to-market experience highly desirable
Benefits:
- Contribute to programmes that directly impact national economies and public revenues
- Work with governments across multiple continents
- Influence the direction of a rapidly growing global business
- Collaborate with international experts in customs, taxation, trade and technology
- Significant visibility and career growth opportunities within the world's leading TIC company
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