Tax Resolution Specialist
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Job Description
U.S. Tax Resolution Specialist managing IRS tax resolution cases for BFG, a U.S.-based accounting and financial advisory firm. Representing taxpayers and coordinating filings, documentation, and IRS communications.
Responsibilities:
- Manage assigned U.S. tax resolution cases from initial review through completion
- Review IRS notices, account transcripts, tax records, and supporting documents to identify issues and recommend resolution strategies
- Represent authorized clients before the IRS
- Communicate directly with IRS agents, revenue officers, and other relevant personnel
- Handle outstanding tax liabilities, installment agreements, offers in compromise, penalty abatement, collection notices, liens, levies, and other resolution issues
- Prepare and submit authorizations, correspondence, financial statements, and supporting documentation
- Coordinate with BFG’s team to obtain missing information, explain case requirements, and provide progress updates
- Monitor response dates, submission deadlines, and follow-up commitments
- Maintain complete and accurate case records in BFG’s designated system
- Log every conversation with IRS representatives promptly, preferably on the same business day, including conversation details, participants, client and tax-period references, outcomes, commitments, documents requested, next steps, responsibilities, and deadlines
- Upload relevant correspondence and supporting documents to case records
- Remain accessible for work coordination, scheduled IRS calls, client discussions, and internal case reviews
Requirements:
- Currently based in the United States
- Active Enrolled Agent (EA) credential or CPA license in good standing
- Minimum five years of hands-on IRS taxpayer representation and tax resolution experience
- Demonstrated ability to manage cases independently and communicate effectively with IRS personnel
- Strong knowledge of IRS collection processes and tax resolution options
- Excellent written communication, organization, and case documentation skills
- Ability to deliver accurate work within agreed timelines
- Willingness to use BFG’s systems for case updates, documentation, and task tracking
- Remain reachable through WhatsApp or text message during mutually agreed availability windows
- Respond promptly to messages and communicate delays or obstacles early
- Be available for scheduled IRS calls, client discussions, and internal case reviews
- Use BFG-approved secure channels and systems to exchange and store confidential client information
- Submit an updated resume in PDF format only
- Submit EA or CPA credential details and a summary of IRS representation experience
Benefits:
- Flexible working hours, provided agreed deadlines are met
- Project-based, part-time engagement
- Availability windows agreed mutually
- Project-based or hourly compensation to be agreed before each assignment
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