Senior Service Development Manager – Tax & Customs Anti-Fraud
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Job Description
Senior manager developing SGS anti-fraud, customs modernization, and revenue assurance services for governments. Driving global growth, tenders, partnerships, and commercialization across international markets.
Responsibilities:
- Identify emerging market opportunities and develop innovative solutions addressing government challenges
- Build compelling business cases and support investment decisions for new products and services
- Drive growth initiatives across existing and new international markets
- Support development and commercialization of revenue assurance, customs valuation control, anti-illicit trade, track and trace, tax stamp, risk management, intelligence, trade facilitation, customs modernization, and digital government solutions
- Support complex opportunities with governments, customs authorities, and revenue agencies
- Contribute to tender strategies and major international bids
- Develop relationships with key public-sector stakeholders and decision makers
- Partner with regional commercial teams to accelerate growth opportunities
- Collaborate with commercial, operational, regulatory, and technology experts
- Represent SGS at international conferences, government meetings, and industry forums
- Act as a thought leader on anti-fraud, customs, taxation, and trade facilitation topics
Requirements:
- 7+ years of experience in tax, customs, trade facilitation, anti-fraud, or government advisory environments
- Strong understanding of customs, taxation, border management, or revenue assurance ecosystems
- Proven experience driving innovation across products, services, and business models to strengthen unique value proposition
- Exposure to business development, client engagement, commercial strategy, or sales activities
- Ability to engage credibly with senior government stakeholders
- Experience working across international and multicultural environments
- Entrepreneurial mindset with a passion for creating and growing businesses
- Highly desirable: experience in anti-fraud solutions, illicit trade prevention, or revenue assurance
- Highly desirable: experience with customs modernization, digital government, or tax transformation projects
- Highly desirable: experience with public tenders and government procurement processes
- Highly desirable: exposure to African markets
- Highly desirable: French language capabilities
- Highly desirable: product development or go-to-market experience
Benefits:
- Remote work permitted
- Significant visibility and career growth opportunities
- Opportunity to contribute to programmes that directly impact national economies and public revenues
- Work with governments across multiple continents
- Collaboration with international experts in customs, taxation, trade and technology
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