Senior Software Engineer – Subscriptions & Onboarding

Posted 47ds ago

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Job Description

AI-forward developer improving customer experience primarily focused on Skimmer's subscription platform. Collaborating with cross-functional teams to enhance onboarding and billing processes.

Responsibilities:

  • Be the internal technical expert on Skimmer subscriptions through Stripe.
  • Help make the subscription process more flexible and efficient by improving the Skimmer app to take advantage of Stripe features
  • Assist in vendor selection to solve challenges as they arise.
  • Create APIs and systems to help customers onboard faster and unlock their own productivity.
  • Understand the key metrics for user adoption.
  • Implement A/B testing on workflows to understand what works for our customers.
  • Enable Stripe’s free trial workflow.
  • Take greater advantage of Stripe’s new user workflow to unlock additional sales workflows.
  • Implement Stripe’s metered billing to better track usage.

Requirements:

  • Building API integrations for SaaS, ideally vertical SaaS, products
  • Comfortable developing in C#
  • Proficient with Microsoft SQL.
  • Proven expertise with Stripe; ideally Stripe subscriptions
  • An eye for detail and willingness to experiment to find the right solution
  • Enough overall business understanding to advise on the implications of technical decisions and direct teams towards optimal results
  • High emotional intelligence (EQ) and a track record of leading successful cross-functional projects.
  • Ideal candidates will have understanding of tax and accounting relating to software subscriptions

Benefits:

  • Competitive base pay + bonus potential
  • Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)
  • Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
  • Immediate access to 401(k) with company match
  • Flexible PTO (MINIMUM of 10 days required every year)
  • 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
  • Remote work friendly
  • Comprehensive learning and development budget
  • A manager dedicated to your development