Software Engineer, L2
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Job Description
Software Engineer responsible for building scalable backend services and modern web UIs at Twilio. Collaborating with cross-functional teams to enhance Phone Numbers capabilities globally.
Responsibilities:
- Collaborate with Product, Design, and Engineering to brainstorm, scope, and deliver new customer-facing capabilities
- Design, build, and maintain highly available, scalable backend services that perform reliably under real-world traffic
- Build lovable, accessible UI experiences that are intuitive, performant, and maintainable
- Continuously improve performance, reliability, and maintainability for services that power key products and drive meaningful business impact
- Own production outcomes: contribute to SLA/SLO goals, participate in on-call rotations, drive incident resolution, incorporate customer feedback, and participate in blameless postmortems
- Demonstrate strong engagement in the team setting through design reviews, code reviews, documentation, and collaboration that raises engineering quality across the stack
Requirements:
- 3+ years of experience building and operating mission critical user facing production systems in a distributed environment including on-call/incident response, SLA/SLOs & observability
- Proficiency in object oriented programming language such as Java and familiarity with common frameworks in that ecosystem
- Experience building modern web UIs using React + TypeScript (or equivalent), including integrating with APIs and maintaining component-based frontends
- Experience with datastores (relational like MySQL/Postgres and/or NoSQL), including data modeling, indexing and performance/debugging fundamentals
- Familiarity with scalable architecture patterns (caching, background jobs/queues, rate limiting) and reliability practices (timeouts, retries, monitoring/alerting)
- Strong cross-team communication and collaboration skills; comfortable giving/receiving feedback in an Agile environment
- Knowledge of SDLC best practices across build, test, release, and operation (code reviews, testing, CI/CD)
- Bachelor’s degree (or equivalent practical experience)
Benefits:
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
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