Software QA Engineer II
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Job Description
Software QA Engineer assuring quality in clinical research software at CRIO. Focused on manual testing, defect management, and cross-functional collaboration with a growing QA team.
Responsibilities:
- Develop, maintain, and execute detailed test plans, test cases, and test scenarios with a strong focus on manual validation of complex features and workflows
- Perform thorough manual testing, including functional, integration, and end-to-end validation across all stages of the SDLC (Dev, QA, UAT, Production)
- Conduct in-depth exploratory testing to uncover edge cases, usability issues, and gaps not covered by predefined test cases
- Own and execute manual regression test suites to ensure stability of existing functionality, with a focus on high-risk and business-critical areas
- Possess knowledge to navigate data and backend processes using SQL queries, ensuring accurate data flow and system behavior
- Perform manual API testing using tools such as Postman to validate request/response structures, error handling, and data consistency
- Identify, document, and track defects with clear, detailed reproduction steps, severity/priority assessments, and expected vs. actual outcomes
- Collaborate with developers to drive timely resolution
- Work closely with Product, Engineering, and other stakeholders to clarify requirements, refine acceptance criteria, and ensure test coverage aligns with business needs
- Support release activities by executing pre-release, and post-deployment validation testing to ensure production readiness
- Identify opportunities to enhance manual testing practices, test coverage, and QA processes
- Contribute to documentation and mentor junior QA team members on testing techniques and best practices
- Ensure all testing activities and documentation align with regulatory requirements, including data integrity, audit trails, and validation standards in clinical research software
Requirements:
- 3–5 years of experience in software quality assurance with a strong emphasis on manual testing
- Deep understanding of QA methodologies, SDLC, and manual testing best practices
- Proven experience designing and executing detailed manual test cases and exploratory testing strategies
- Hands-on experience with test management tools and defect tracking systems (e.g., Jira)
- Strong SQL skills for backend and database validation
- Experience with API testing tools such as Postman or similar
- Familiarity with test automation concepts and collaboration with automation engineers (hands-on automation is a plus but not required)
- Experience working in Agile/Scrum environments and participating in sprint ceremonies
- Strong analytical thinking and problem-solving skills with exceptional attention to detail
- Excellent written and verbal communication skills, with the ability to clearly articulate defects, risks, and test results to both technical and non-technical audiences
- Bachelor’s degree or equivalent experience in computer science, engineering, information technology, or a related field
Benefits:
- Work from anywhere
- Unlimited PTO
- 401k company match
- Healthcare
- Dental
- Vision (Company Paid 100%)
- Life insurance
- Professional Development Reimbursement
- Work From Home Expense Reimbursement
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