SRE Engineer
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Job Description
SRE Engineer at GetBlock responsible for enhancing blockchain infrastructure and resolving API issues. Collaborating in a fully remote environment to deliver high-quality solutions.
Responsibilities:
- Investigate and fix incidents related to RPC interfaces and blockchain nodes.
- Find and resolve performance issues, slow responses, and API errors.
- Monitor system health using dashboards and logs to detect problems early.
- Analyze routing, timeout, and load balancing issues to improve reliability.
- Reproduce and test issues in a safe test environment before applying fixes.
- Keep troubleshooting guides, incident records, and playbooks up to date.
- Review performance metrics to identify weak points and suggest improvements.
- Write clear RCA (Root Cause Analysis) reports with concrete next steps.
- Help with deployments, migrations, and disaster recovery of blockchain systems.
Requirements:
- 3+ years in a Tech Support, SRE, or DevOps role (infrastructure ownership not required).
- Strong understanding of API protocols: JSON-RPC, REST, WebSocket, GraphQL, gRPC.
- Experience with monitoring/logging tools: Grafana, Loki, Tempo, VictoriaMetrics.
- Hands-on experience with Envoy Proxy or similar for debugging traffic and routing issues.
- Solid understanding of Linux systems (Ubuntu/Debian) for troubleshooting and debugging.
- Scripting skills in Bash and Python.
- Proficient with API testing tools such as Postman and Insomnia.
- Familiarity with CI/CD workflows (GitLab CI/CD, ArgoCD).
- Experience working with issue tracking and documentation tools (e.g., Jira, Confluence).
- Understanding of how blockchain RPC endpoints are structured and used would be a plus.
- Knowledge of Kubernetes, Redis, PostgreSQL for effective communication with DevOps teams would be a plus.
- Experience working in high-SLA production environments would be a plus.
- Strong communication skills and ability to coordinate with development and DevOps teams would be a plus.
Benefits:
- Competitive market rate salary with performance-based incentives.
- 20 days of annual leave, plus an additional 12 days off to use for your holidays or personal days.
- Well-being programs to support your health and balance.
- Coworking space compensation for a productive work environment.
- Paid sick leave to ensure you can rest when needed.
- A company that invests in your growth, with personalized roadmaps to guide your professional development.
- An actively growing company with great opportunities for both horizontal and vertical career development.
- Opportunity to shape the initiatives you’re working on and make a real impact.
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