Staff Product Engineer, Enterprise AI
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Job Description
Staff Product Engineer building Thunderbolt, Thunderbird’s open-source enterprise AI platform. Shipping full-stack AI features for chat, search, automation, integrations, and enterprise workflows.
Responsibilities:
- Own implementation of Thunderbolt product features from concept through launch, adoption, and iteration
- Translate product vision, user needs, partner feedback, and enterprise requirements into technical plans and shipped product experiences
- Work across the stack to build, integrate, test, and ship complete product features
- Build AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflow features
- Partner with product, design, engineering, enterprise-facing teams, and open-source contributors
- Collaborate with senior technical leadership to turn technical direction into executable product work
- Use AI-assisted development tools while maintaining quality, security, maintainability, and reliability
- Make technical and product tradeoffs in ambiguous situations
- Review usage, feedback, support signals, quality issues, and adoption patterns after launch
- Instrument features or collaborate on measurement approaches for adoption, reliability, and product value
- Identify product gaps, technical risks, edge cases, and user-experience improvements
- Write clear, maintainable, well-tested code across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas
- Establish reusable product and engineering patterns
- Contribute to a product engineering culture grounded in ownership, quality, experimentation, user value, and practical execution
Requirements:
- 10+ years of professional software engineering experience, including significant experience building and shipping production applications with Staff-level scope, leadership, and impact
- Strong full-stack engineering skills across user interfaces, APIs, services, integrations, data flows, and infrastructure-adjacent areas
- Demonstrated experience owning complex product features from technical planning through implementation, launch, evaluation, and iteration
- Experience building AI-enabled products or features, with practical familiarity in LLMs, RAG, agents, model/provider abstraction, data connectors, retrieval systems, or AI application architecture
- Practical experience evaluating and using multiple AI tools, models, frameworks, or development harnesses, with ability to explain tradeoffs, limitations, and preferred tooling choices
- Experience working with open-source enterprise products, developer tools, infrastructure products, platform products, or technically complex enterprise software
- Strong product judgment and ability to translate product direction, user feedback, partner input, customer needs, and product signals into technical plans and iterations
- Comfort operating independently in a fast-changing product environment
- Strong understanding of software quality, testing, maintainability, security, performance, reliability, and implementation tradeoffs
- Strong collaboration and communication skills across engineering, product, design, open-source, and customer- or partner-facing stakeholders
- Awareness of enterprise software needs, including privacy, security, administration, access control, compliance, deployment flexibility, supportability, and responsible AI considerations
- Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting
- MZLA does not provide visa sponsorship
Benefits:
- Fully remote work & schedule flexibility
- Company-provided laptop
- Annual bonus program
- Monthly remote work stipend
- Annual professional development stipend
- Access to Coursera learning platform
- Industry conferences
- Company all-hands and team gatherings
- 24 days PTO per year (prorated)
- Your birthday
- Year-end company shutdown
- 9 wellbeing days
- Public holidays
- Other paid leave
- Quarterly wellbeing stipend for personal / family activities
- 401(k) / RRSP contributions
- Health, dental, & vision insurance
- Disability insurance
- Life insurance
- Employee assistance program
- Paid parental leave
- Paid sick days
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