Swedish Speaking Support Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Swedish-speaking support specialist delivering omnichannel customer assistance for an international recruitment and BPO consultancy. Resolving inquiries, documenting interactions, and meeting service KPIs.
Responsibilities:
- Deliver omnichannel customer support to Swedish-speaking clients within the Customer Support Services industry
- Resolve inquiries accurately and professionally to maintain high customer satisfaction
- Act as a brand ambassador and align communications with premium quality standards
- Collaborate with internal teams to identify and resolve recurring product or service issues
- Maintain updated internal product knowledge and provide accurate technical assistance to end-users
- Meet and exceed individual and team KPIs through proactive problem-solving and service excellence
- Document customer interactions accurately in the CRM system
Requirements:
- Native or fluent Swedish (spoken and written) skills are essential for this role
- Valid EU passport or a valid work permit for Bulgaria
- Previous experience in the Customer Support Services industry is considered a significant advantage
- Strong digital literacy and the ability to multitask across various software platforms
- Excellent communication and interpersonal skills
- Passion for exploring international opportunities and contributing to Swedish-speaking jobs in Europe
Benefits:
- Competitive Monthly Salary that reflects your expertise
- Fully Paid Training
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus linked to your productivity and service quality
- Opportunities for career progression in a growing international company
Similar Jobs
Customer Service Representative
Customer Service Representative handling voice and email support for customers and Territorial Representatives. Resolving escalations, documenting interactions, and improving service processes remotely from the Philippines.
Court Reporting Support Specialist
Court reporting support specialist coordinating depositions and hearings for Remote Legal. Troubleshooting reporting issues and maintaining service quality across legal operations.
Customer Service
Remote customer service role assisting Leisure Life Travel clients with vacations, cruises, and travel packages. Managing reservations, inquiries, and client communications on a flexible schedule.
Customer Service
Remote customer service specialist booking vacations, cruises, and resorts for Leisure Life Travel. Managing reservations and client communications with flexible scheduling.
Mid-Level Federal Acquisition Support Specialist
Federal acquisition specialist supporting VA procurement and contract lifecycle operations. Developing solicitations, analyzing costs, and administering contracts remotely.
Customer Support Executive
Customer Support Executive providing remote customer support for a work-from-home team. Handling customers across six-day weeks and nine-hour shifts.
Court Support Specialist
Court Support Specialist contacting courts and retrieving case documents for ABC Legal Services, a nationwide service-of-process leader. Processing filings, updating records, and supporting attorneys, clients, and process servers remotely from Louisiana.
Court Support Specialist
Court Support Specialist contacting courts and retrieving filings for ABC Legal Services, a national service-of-process company. Processing documents, updating records, and resolving court-related issues remotely from South Carolina.
Customer Service VA
Customer Service VA supporting customers of Native Pest Management, a Florida pest control company. Handling calls, scheduling services, resolving issues, and coordinating technicians remotely.
Customer Service Representative
Customer Service Representative handling SupportNinja customer inquiries via phone, email, and chat. Resolving issues, documenting interactions, and meeting customer service KPIs remotely.
Travel Support Specialist
Remote Travel Support Specialist coordinating lodging, transportation, and itineraries. Supporting clients, reservations, booking updates, and travel vendor communication.
Support Specialist, Nederlands
Nederlandstalige klantenserviceagent voor een techbedrijf in Griekenland. Ondersteunen van klanten via telefoon, chat en e-mail over reizen, retail en services.
Klantenservice Medewerker, Nederlands
Nederlandstalige klantenservice voor reis-, retail- en servicevragen in Griekenland. Telefonische, chat- en e-mailondersteuning vanuit Athene of remote binnen Griekenland.
Support Specialist
Support Specialist delivering technical customer support for Hiver’s AI-driven customer service platform. Resolving customer issues across email, chat, and calls within a 24/7 support operation.
Customer Support Manager – Microsoft Dynamics 365
Customer Support Manager leading Microsoft Dynamics 365 support for a Microsoft technology partner. Improving service delivery, team performance, customer satisfaction, and departmental profitability.
Customer Service Specialist
Customer Service Specialist supporting PLANEPASS, Vector’s outsourced airport accounts-receivable SaaS solution. Handling customer inquiries, billing research, issue resolution, and collections support remotely.
Inside Sales Support Rep
Inside Sales Support Representative supporting managed account growth for The Home Depot’s home improvement retail business. Providing quotes, project ownership, customer service, and issue resolution remotely in Virginia.
Customer Service Representative, Payment Support
Customer Service Representative supporting payment operations for SupportNinja. Managing supplier data, customer inquiries, payment-related issues, and CRM documentation remotely from the Philippines.
Food Chemist – Customer Support, Food
Food chemist advising SGS customers on food-law assessments, laboratory results, and labels. Supporting testing plans and sales proposals for safer food products.
Customer Care Agent, Greek-speaking
Greek-speaking Customer Care Agent supporting merchants through chat, email, and phone. Explaining myPOS payment products and resolving account issues for fintech customers.