IT Support – Systems Engineer
Posted 7hrs ago
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Job Description
IT Support & Systems Engineer managing Jitterbit’s macOS, Windows, and Linux endpoint infrastructure. Automating device deployment, identity access, and technical support for a workflow automation company.
Responsibilities:
- Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti
- Write and maintain deployment scripts to automate device enrollment, application installation, and system configurations
- Manage user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
- Maintain directory integrations, SSO configurations, and security access controls
- Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments
- Resolve hardware, software, network, and peripheral issues for local and remote users
- Maintain IT documentation, inventory assets, and contribute to internal knowledge bases
Requirements:
- Advanced administration of macOS and Windows 10/11
- Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
- Proven experience designing and implementing zero-touch provisioning
- Strong Bash/Zsh and PowerShell scripting skills tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
- Hands-on experience with local/hybrid Active Directory, including GPOs and security groups
- Advanced administration of Google Workspace/Google Enterprise environments
- Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
- Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users
Benefits:
- Career development and mentorship
- Remote work option















