Technical Applications Supervisor
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Job Description
Technical Applications Supervisor supervising a team to meet customer needs and ensure compliance. Overseeing installations and providing support for diagnostic equipment across the Great Lakes area.
Responsibilities:
- Supervise a team of Field Technical Applications Specialists to meet customer needs
- Oversee installation of instruments and train operators in the use of equipment
- Provide ongoing support to customers
- Ensure compliance with regulatory requirements, policies, and procedures
- Report to the Central Area Applications Manager and work remotely to cover the Great Lakes area with up to 50% travel
Requirements:
- Bachelor’s degree in Laboratory Science plus 5+ years of field diagnostics experience OR Masters degree with 3+ years of field diagnostic experience
- Previous Diagnostic Laboratory experience in at least one area (Clinical Chemistry, Clinical Hematology, Clinical Urinalysis or Clinical Immunoassay)
- Demonstrated experience in team projects as a primary participant, lead of a team project or individual project that made a positive impact to the organization or department
- 2+ years of experience of people management/leadership is a plus
- Experience in software tools ie. Smartsheet, Miro, and Excel
Benefits:
- Comprehensive health care program
- Paid time off
- Medical/dental/vision insurance
- 401(k) plan
- Flexible remote working arrangements
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