Technical Documentation and Training Content Developer
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Job Description
Technical Project Leader developing technical training programs for GE HealthCare’s Multi Vendor service portfolio across imaging modalities. Acting as the technical communications expert for improving service quality.
Responsibilities:
- Develop multi-vendor technical training programs, hyperlinked service manuals (ePSTs), and other supporting documentation
- Partner with the Capability Program Manager to scope work, build project plans, and meet delivery timelines
- Collaborate with technical Subject Matter Experts (SMEs) to produce clear, accurate, high-quality technical content
- Review, edit, and modernize existing documentation to meet current technical and audience requirements
- Create, convert, and maintain documents in Adobe FrameMaker and Adobe PDF
- Capture and edit digital media and incorporate it into training and documentation
- Produce flowcharts, logic diagrams, simple line art, and screen captures for use in technical packages
- Provide support to field directors, Installed Base teams, and engineering partners as needed
Requirements:
- BA/BS degree or equivalent experience
- 4+ years of experience in technical documentation or training development
- Hands-on experience with Adobe FrameMaker
- Experience working with and developing content for content management systems (HTML/XML)
- Experience supporting and creating training/documentation for field service, installed base, or technical operations teams
- Excellent communication, presentation, organization, and multi-tasking abilities
- Experience working within ISO quality management guidelines
Benefits:
- Great work environment
- Professional development
- Competitive compensation
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