Technical Functional Analyst
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Job Description
Technical Functional Analyst bridging operations and development at a Latin American digital acquisition consultancy. Supporting tools, automations, training, documentation, testing, and implementation adoption.
Responsibilities:
- Ser el punto de referencia de la operación sobre herramientas y flujos
- Responder dudas del día a día y detectar malos usos para corregirlos
- Sumarse progresivamente a tareas técnicas junto al equipo de Desarrollo, incluyendo automatizaciones, ajustes y pruebas
- Capacitar a los equipos en herramientas y actualizaciones nuevas
- Capacitar en sistemas a quienes recién ingresan
- Crear y mantener actualizado el material de capacitación y la documentación
- Acompañar implementaciones, recibir desarrollos antes de su lanzamiento, probarlos y acompañar su puesta en uso
- Ordenar los pedidos del área de Procesos y Desarrollo, entender la necesidad de fondo y priorizar solicitudes
- Actuar como puente entre Operaciones y los equipos de Procesos y Desarrollo
- Crecer progresivamente hacia tareas técnicas y de desarrollo
Requirements:
- Al menos 2 años de experiencia laboral, idealmente en soporte, implementación, QA, análisis o desarrollo
- Estar estudiando o haberte recibido de Ingeniería en Sistemas, Ingeniería Informática, Licenciatura en Sistemas, Ingeniería Industrial, o una tecnicatura en programación o desarrollo
- Bases de programación o desarrollo, adquiridas en la facultad, una tecnicatura o proyectos propios
- Entendimiento técnico de conexiones entre sistemas, bases de datos, APIs y flujos automatizados
- Interés real en crecer hacia el área de Desarrollo
- Muy buena comunicación oral y escrita
- Experiencia con n8n u otras herramientas de automatización (valorada)
- Manejo de herramientas low-code / no-code (valorado)
- SQL básico o intermedio (valorado)
- Experiencia dando capacitaciones o armando documentación (valorada)
- Claridad para explicar cosas complejas de forma simple
- Curiosidad técnica y ganas de entender cómo funcionan las cosas por dentro
- Organización y criterio para manejar consultas de varios equipos a la vez
- Autonomía y proactividad
Benefits:
- 35 días hábiles de vacaciones por año
- Día libre por cumpleaños
- Presupuesto semestral en USD para mejorar tu espacio de trabajo
- Envío de laptop a cualquier lugar del mundo donde vivas
- Cobertura médica
- Licencias extendidas por maternidad/paternidad
- Regalo especial para celebrar nuevos hitos familiares
- Acceso a capacitaciones internas y formación continua a través de nuestra plataforma de aprendizaje
- Oportunidades reales de desarrollo profesional
- Presupuesto para coworkings
- Reunión trimestral presencial de toda la compañía para una jornada compartida de coworking
- Celebración presencial de fin de año
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