Technical Solution Enablement Lead
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Job Description
Technical enablement lead equipping XTEL’s global field and partner teams with blueprints, labs, and certifications. Supporting successful enterprise deployments of its AI-driven revenue management platform.
Responsibilities:
- Define the technical capabilities required by field and partner roles with Engineering, Professional Services, Solution Engineering, and instructional design teams
- Own technical enablement programs for pre-sales and post-sales teams, including implementation blueprints, demo environments, integration patterns, and technical readiness materials
- Translate product capabilities, solution offerings, delivery methodology, and go-to-market priorities into learning paths, playbooks, and certifications
- Coordinate hands-on labs, bootcamps, workshops, and certifications for technical field roles and partners
- Curate and maintain reference architectures, configuration examples, technical FAQs, and reusable technical resources
- Support technical onboarding and readiness programs for systems integrators and delivery partners
- Provide feedback to Engineering, Product, and Curriculum on technical blockers, deployment friction, support trends, and knowledge gaps
- Align technical and functional learning journeys with the Field Enablement Lead – Functional
- Partner with the Learning Management System Platform Lead to deliver and track technical learning paths
- Use live implementation and solution design engagements to improve enablement content and delivery practices
- Track enablement effectiveness through certification and completion rates, time to productivity, deployment quality, time to go-live, support case trends, and partner performance
Requirements:
- 5+ years in solutions architecture, PS, technical pre-sales, or technical enablement in enterprise SaaS
- Strong understanding of integration patterns, data flows, security, and enterprise IT environments
- Experience working with/through partners and system integrators is highly desirable
- Excellent communication skills; able to bridge business and technical audiences
- Bachelor’s or master’s degree in a technical or quantitative discipline, such as Computer Science, Information Technology, Engineering, Cybersecurity, or a related field
- Equivalent professional experience may also be considered
- Experience with revenue management, trade promotion management, pricing, claims and deductions, retail execution, or other CPG commercial processes
- Experience with XTEL or a competing revenue management or enterprise SaaS platform
- Experience with certification programs, learning management systems, or instructional design
- Experience enabling systems integrators and global delivery partners
- Experience using generative AI to accelerate content creation and enablement delivery
- Additional European languages
- Ability to work remotely from either the United States or European Union
Benefits:
- Full remote working set-up
- Flexible working hours
- Competitive Salary Package and Bonus scheme
- A diverse and international team
- Opportunities to contribute meaningfully to the organization’s growth and development
- Occasional travel for key enablement events, partner onboarding sessions, and team meetings
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