Travel Insurance Medical Assistance Coordinator
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Job Description
Medical Assistance Coordinator at battleface helping travelers with real-time support in emergencies. The role involves managing medical assistance cases and collaborating with various teams for better outcomes.
Responsibilities:
- Provide real-time help and support to travelers
- Identify problems and deliver solutions - before, during, and after travel
- Act as the front-line first responder for customer emergencies
- Manage emergency travel and medical assistance cases, including medical contacts and referrals
- Collaborate with medical advisors, underwriters, and claims teams to determine the best outcomes for travelers
Requirements:
- Proven working experience in a travel or medical assistance coordinator role
- Background in travel or insurance, with a strong understanding of industry terms and practices
- A genuine love of helping people
Benefits:
- Provides competitive benefits that support your wellbeing and work-life balance
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