Licensed Specialist – Health Insurance
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Job Description
Specialist/Coach role enhancing sales performance of health insurance Agents through coaching and training. Collaborating with Supervisors to improve team effectiveness and performance standards.
Responsibilities:
- Responsible for working with site Supervisors to execute daily plans to drive improved sales performance
- Actively engaged with Agents/Representatives providing coaching guidance real time
- Facilitate coaching calibrations in one-on-one and group settings
- Collaborate with Supervisors to instill the Everise culture in a motivated team
- Partner closely with site Supervisors and Operations Manager to prioritize coaching efforts
- Support training initiatives and strategy
Requirements:
- Applicable health insurance license – Required
- Previous Call Center Experience – Required
- A minimum of one season of UHC Sales licensed experience – Required
- Intermediate to advance proficiency in Microsoft Office applications – Required
- Bilingual (English – Spanish) – Preferred
- Coaches must have the experience of taking calls, applying training and proven proficiency in the role – Required
Benefits:
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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