Remote Customer Retention Specialist Jobs in North America

Find remote customer retention specialist jobs in North America. Browse flexible work-from-home customer retention specialist positions from companies hiring in North America. Start your remote career today.

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Ear Professionals Group logo
8d

Customer Loyalty Specialist

Customer Loyalty Specialist guiding prospective hearing-care customers through product education and purchase. Managing multichannel outreach, CRM follow-up, and clinic coordination for Ear Professionals Group’s Soundly brand.

Impact Performance Team logo
13d

Personal Lines Retention Specialist

Personal Lines Retention Specialist reviewing renewals, retaining clients, and re-marketing policies across 20+ carrier partners. Supporting an independent insurance agency's client-first coverage strategy.

πŸ‡ΊπŸ‡Έ United States
Full-time
$50,000 - $55,000 per year
Junior
Mid Level
πŸ”„ Customer Retention Specialist
BMO U.S. logo
16d

Mortgage Retention Specialist – Outbound

BMO mortgage retention specialist advising Canadian customers on renewal, lending and home financing options. Managing outbound contacts, pricing negotiations, referrals and regulatory compliance.

πŸ‡¨πŸ‡¦ Canada
Full-time
CA$40,500 - CA$80,000 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
Carr Talent logo
17d

Retention Specialist

Retention Specialist saving high-value customer accounts for a data-driven real estate and home-services lead provider. Building retention plans, coaching success teams, and protecting recurring revenue.

πŸ‡ΊπŸ‡Έ United States
Full-time
$70,000 - $90,000 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
ELVTR logo
21d

Customer Retention Manager

Customer Retention Manager protecting learner experience for ELVTR, a global online education company. Reducing refunds, recovering payments, and improving retention revenue.

TruVista logo
22d

Customer Retention Specialist

Customer retention specialist reducing churn for Truvista telecommunications. Managing proactive outreach, disconnect saves, customer issue resolution, and former-customer win-back sales.

ELVTR logo
26d

Collections and Retention Specialist

Lead retention specialist managing refunds, payment recovery, and customer loyalty for ELVTR’s global online education platform. Improving retention strategy, KPIs, and revenue recovery.

BMO U.S. logo
31d

Bilingual Mortgage Retention Specialist

BMO mortgage retention specialist advising bilingual Canadian clients on mortgage renewals and financing. Managing sales, service, compliance, and lending referrals remotely.

πŸ‡¨πŸ‡¦ Canada
Full-time
CA$37,000 - CA$70,000 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
The People Brand logo
36d

Digital Retention Specialist – Contract

Digital Retention Specialist executing Klaviyo email and Attentive SMS campaigns for a consumer lifestyle brand. Managing campaign calendars, QA, segmentation, launches, and performance reporting.

Insulet Corporation logo
42d

Clinical Retention Specialist

Clinical retention specialist supporting Insulet’s Omnipod diabetes device adoption. Delivering clinical education, proactive outreach, troubleshooting, and data-driven retention strategies remotely.

πŸ‡ΊπŸ‡Έ United States
Full-time
$79,300 - $118,900 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
Consumer Cellular, Inc. logo
44d

Customer Retention Specialist

Customer Loyalty Specialist retaining subscribers for Consumer Cellular, a wireless provider for Americans 50+. Building trust, resolving concerns, and recommending personalized wireless solutions.

Girl Scouts of Northern Illinois logo
51d

Membership Growth & Retention Specialist

Membership Growth and Retention Specialist expanding Girl Scout membership across Northern Illinois. Recruiting, supporting, and developing volunteers through community events and leadership programming.

Cable ONE logo
66d

Manager, Customer Retention

Manager of Customer Retention responsible for reducing churn and improving customer loyalty at broadband communications provider. Leading strategies to enhance customer experience and support team performance.

Longbridge Financial, LLC (NMLS# 957935) logo
85d

Wholesale Production Retention Specialist

Retention Specialist at Longbridge helping seniors unlock their home equity and ensuring successful loan processing. Collaborating within teams for structuring challenges and maintaining compliance in the loan process.

πŸ‡ΊπŸ‡Έ United States
Full-time
$80,000 - $100,000 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
RYZE logo
86d

Retention Manager

Retention Manager managing subscriber retention programs and reducing churn at RYZE. Executing targeted interventions and collaborating cross-functionally to improve the subscriber lifecycle.

Alignment Health logo
93d

Quality Retention Specialist

Quality Retention Specialist at Alignment Health supporting members' health care needs and disenrollment requests. Collaborating with various departments to enhance member experience in a customer-focused role.

Diabetes Youth Families logo
97d

Clinical Retention Specialist – Central

Clinical Retention Specialist for the Central region enhancing diabetes care through Omnipod products. Focusing on education, patient engagement, and customer retention in a clinical setting.

πŸ‡ΊπŸ‡Έ United States
Full-time
$79,300 - $118,900 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist
Diabetes Youth Families logo
97d

Senior Clinical Retention Specialist – North (MA, NY, PA, NJ, ME, CT, RI, NH, VT)

Sr. Clinical Retention Specialist focused on diabetes management, providing advanced clinical education and support for Omnipod users. Collaborating with healthcare providers and managing regional retention efforts.

Diabetes Youth Families logo
97d

Senior Clinical Retention Specialist, South Central

Senior Clinical Retention Specialist focusing on long-term product adoption for diabetes management. Engaging with patients and healthcare providers to promote Omnipod products in the South Central region.

Diabetes Youth Families logo
97d

Clinical Retention Specialist – South Central

Clinical Retention Specialist enhancing Omnipod usage for diabetes patients. Engaging healthcare providers and fostering long-term therapy adoption across multiple US states.

πŸ‡ΊπŸ‡Έ United States
Full-time
$79,300 - $118,900 per year
Mid Level
Senior
πŸ”„ Customer Retention Specialist