57 Remote Technical Customer Success Jobs
Explore top remote technical customer success manager jobs and find flexible roles such as technical account manager, sales engineer, solutions engineer on Kickstart Remote. Work from anywhere and advance your career today!
Customer Success Engineer
Customer Success Engineer advising Latin American customers on JetBrains developer tools. Building technical relationships, driving product adoption, and supporting account growth.
Customer Success Engineer, LatAm
Customer Success Engineer debugging AI and SaaS issues for Mercor’s Latin American talent network. Investigating bugs, triaging engineering problems, and improving user support.
Customer Success Engineer
Customer Success Engineer enabling customers on Specright’s specification-management platform. Configuring Salesforce, integrations, and workflows to drive adoption, ROI, and expansion.
Manager, Customer Success Engineering
Customer success engineering manager leading Scale and Optimize Engineers. Driving adoption, renewals, and customer value for Palo Alto Networks’ cybersecurity solutions.
Customer Success Engineer, Part Time
Customer success and support engineer helping customers use Sciemo’s AI platform for consumer-goods planning. Running trainings, office hours, documentation, and support while turning feedback into product improvements.
Customer Success Engineer – LatAm
Customer Success Engineer debugging AI and SaaS issues for Mercor’s Latin American talent network. Triaging bugs, supporting users, and improving AI-driven platform experiences.
Account Implementation Manager
Remote Account Implementation Manager implementing voluntary benefits groups for ManhattanLife, a health and life insurance company. Managing enrollment, billing, claims, audits, and employer-group implementations.
Area Technical Support Manager
Technical Support Manager supporting Wabtec mining truck drive systems across Chile and assigned territories. Leading commissioning, troubleshooting, warranty investigations, and fleet reliability improvements.
Customer Success Engineer – LatAm
Customer Success Engineer debugging AI and SaaS issues for Mercor’s Latin American talent network. Investigating bugs, triaging engineering escalations, and improving user support.
Staff Customer Success Engineer
Customer Success Engineer guiding enterprise customers through Palo Alto Networks cloud security adoption. Implementing integrations, resolving support issues, and driving customer value, retention, and expansion.
Customer Success Engineer – LatAm
Customer Success Engineer supporting users of Mercor’s AI-powered talent platform across Latin America. Debugging AI and SaaS issues, triaging bugs, and improving support documentation.
Customer Success Engineer – Contract
Customer Success Engineer deploying Retell AI voice agents for enterprise customers. Building integrations, debugging production systems, and driving adoption with technical teams.
Application Engineering and Technical Support Manager
Application Engineer supporting Tecumseh’s commercial refrigeration and air-conditioning products. Providing customer technical support, sales enablement, and product improvement across German-speaking markets.
Technical Customer Success Manager
Technical Customer Success Manager guiding strategic enterprise customers using Driivz EV charging software. Driving adoption, integrations, retention, and growth across complex technical environments.
Client Success Engineer III – Advanced Support
Client Success Engineer providing advanced technical support for mPulse’s conversational AI healthcare platform. Owning escalations, troubleshooting systems, and improving reliability.
Customer Success Engineer – LatAm
Customer Success Engineer debugging AI and SaaS issues for Mercor’s Latin American talent platform. Investigating bugs, triaging support cases, and improving user experience.
Customer Success Engineer
Customer Success Engineer debugging Mercor’s AI and SaaS talent platform. Investigating user issues, triaging bugs, and improving support for AI-driven hiring workflows.
Customer Success Engineer, LatAm
Customer Success Engineer troubleshooting Mercor’s AI talent platform for Latin American users. Debugging web applications, triaging issues, and improving the end-to-end talent experience.
Customer Success Engineer, LatAm
Customer Success Engineer troubleshooting AI and SaaS issues for Mercor’s Latin American talent network. Debugging web applications, investigating user-reported bugs, and partnering with engineering.
Customer Success Engineer, LatAm
Customer Success Engineer helping Mercor users resolve AI and SaaS platform issues across Latin America. Debugging web applications, triaging bugs, and guiding users through platform workflows.
Remote technical customer success salary expectations & hiring insights
Looking to build your career in technical customer success manager?
According to our job data analysis, the average remote technical customer success manager salary is $320,775 per year, based on insights from over 44 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote technical customer success managers continues to grow rapidly, with top companies like Rithum and Grip Security offering roles such as Technical Account Manager and Sales Engineer.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Mid-level | $1,010,625 |
| Senior | $320,775 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (19.6%) as the must-have skill for remote technical customer success manager roles. Python (10.5%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
19.6%
10.5%
7.5%
5.3%
5.3%
Companies leading remote hiring
Organizations such as Rithum (2), Grip Security (2), Cyera (2), PlexTrac (2), and Jumio Corporation (2) have published the most openings lately, offering a snapshot of the employers investing in distributed technical customer success manager talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed technical customer success managers openings, capturing 64.3% of the listings we track. 🇬🇧 United Kingdom adds another 14.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
9 listings
2 listings
1 listings
1 listings
1 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 92.0% of verified postings. Associate Degree requirements show up in 8.0% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
92.0% of postings
8.0% of postings
Ask our talent partners
FAQs about Technical Customer Success Manager
Quick answers we share most often with job seekers exploring technical customer success manager paths.
Question 1What skills do you need to get a remote Technical Customer Success job?
You need strong technical skills like Python, SQL, and AWS cloud services to troubleshoot issues. Excellent communication and problem-solving abilities are also vital for helping clients remotely.
Question 2What qualifications do you need to get a remote Technical Customer Success job?
Most employers look for a bachelor's degree in a field like Computer Science or Information Systems. Practical experience with cloud platforms or cybersecurity concepts can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote Technical Customer Success job?
You will guide customers through technical onboarding and help them achieve their goals with your software. Your work also involves troubleshooting complex issues and managing client relationships online.
Question 4What are the benefits of a remote Technical Customer Success job?
This role offers great flexibility and the chance to work from anywhere. You also build deep technical expertise while directly contributing to customer satisfaction.
Question 5What does a typical day look like for a remote Technical Customer Success?
A typical day includes video calls with clients to review their progress and troubleshoot technical issues. You will also analyze customer data with SQL and document solutions for the team.
Question 6What tools do remote Technical Customer Success teams commonly use?
Teams frequently use CRM platforms like Salesforce and communication tools like Slack or Zoom. They also rely on data analytics software and cloud monitoring tools for AWS.
Question 7How can you grow your career as a remote Technical Customer Success professional?
You can advance by mastering advanced technical skills in cybersecurity or cloud architecture. Taking on more complex client portfolios also prepares you for leadership positions.
Question 8Why is Technical Customer Success important in remote-first companies?
This role directly ensures customers receive value from the product, which drives renewals and growth. It builds strong, trusted relationships even without a physical office.