51 Remote Technical Customer Success Jobs
Explore top remote technical customer success manager jobs and find flexible roles such as technical account manager, sales engineer, solutions engineer on Kickstart Remote. Work from anywhere and advance your career today!
Customer Success Engineer – LatAm
Customer Success Engineer troubleshooting Mercor’s AI-powered hiring platform for Latin American users. Debugging web, SaaS, and AI issues while partnering with engineering and product teams.
Customer Success Engineer – LatAm
Customer Success Engineer supporting Mercor’s AI-powered talent platform across Latin America. Debugging web applications, triaging production issues, and guiding users through interviews, offers, and payments.
Customer Success Engineer
Customer Success Engineer onboarding and supporting direct customers using Bolster’s AI-driven fraud and brand-protection SaaS platform. Configuring integrations, troubleshooting issues, and guiding adoption.
Customer Success Engineer – LATAM, Brazil
Customer Success Engineer helping enterprises securely adopt Cyera’s AI and data security platform in Brazil. Driving onboarding, adoption, technical success, and customer expansion.
Customer Success Engineer
Customer Success Engineer troubleshooting AI and SaaS issues for Mercor’s talent network. Debugging user reports, triaging engineering defects, and documenting recurring problems.
Customer Success Engineer
Customer Success Engineer guiding enterprise onboarding, adoption, retention, and expansion. Helping organizations continuously remediate cybersecurity exposure with Nagomi's agentic platform.
Technical Customer Success Manager
Technical Customer Success Manager guiding Blockaid customers through blockchain security onboarding and integration. Protecting Web3 users across APAC through adoption, training, and proactive customer success.
Regional Technical Support Manager
Regional technical manager leading marine composites support, product development and customer conversion. Scott Bader manufactures advanced composites, structural adhesives and functional polymers worldwide.
Enterprise Customer Success Engineer – Portuguese or Spanish Speaker
Customer Success Engineer helping JetBrains enterprise customers adopt developer tools and achieve business outcomes. Managing technical accounts, advising customers, and partnering with Sales and Product Engineering to expand relationships.
Enterprise Customer Success Engineer – Post-Sales
Customer Success Engineer helping U.S. enterprises adopt JetBrains developer tools. Advising customers technically, overcoming adoption barriers, and supporting account expansion.
Technical Implementation Specialist
Technical Implementation Specialist implementing Health Catalyst's healthcare analytics software. Troubleshooting client data, validating quality measures, and optimizing SQL-driven deployments.
Customer Success Engineer / Architect
Customer Success Engineer / Architect helping Soracom customers optimize IoT deployments and connectivity. Driving technical success, retention, renewals, and platform expansion for strategic accounts.
Technical Customer Success Manager
Technical Customer Success Manager guiding customers adopting Akuity’s Kubernetes GitOps platform. Managing strategic accounts from onboarding through renewal while driving adoption, advocacy, and expansion.
Technical Support Manager, Billing
Technical Support Manager supporting GridX billing implementations and rate analytics for utilities and energy technology providers. Improving billing operations, troubleshooting APIs, and leading customer delivery.
Customer Success Engineer
Customer Success Engineer implementing Edia’s AI-powered K-12 data platform. Leading SIS integrations, data pipelines, and district launches across complex school IT environments.
Customer Success Engineer
Customer Success Engineer serving as a technical partner, resolving technical issues for enterprise clients. Working remote, involving late-night hours to align with Pacific Time Zone.
Customer Success Engineer, Spanish, Portuguese
Customer Success Engineer providing technical product expertise and guidance for GitLab implementation and adoption. Engage with customers across Latin America to help them maximize GitLab's value.
Senior Technical Customer Success Manager
Technical Customer Success Manager responsible for post-sales lifecycle and strategic customer relationships. Supporting customer onboarding and driving technical adoption for JumpCloud's platform.
Customer Success Engineer
Customer Success Engineer at Command|Link managing technical relationships for enterprise accounts. Responsible for platform adoption, troubleshooting, and technical support in a fully remote role.
Customer Success Engineer
Customer Success Engineer at Burq managing enterprise accounts and driving technical success. Responsible for debugging integration issues and guiding customers through API implementations.
Remote technical customer success salary expectations & hiring insights
Looking to build your career in technical customer success manager?
According to our job data analysis, the average remote technical customer success manager salary is $320,775 per year, based on insights from over 44 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote technical customer success managers continues to grow rapidly, with top companies like Rithum and Grip Security offering roles such as Technical Account Manager and Sales Engineer.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Mid-level | $1,010,625 |
| Senior | $320,775 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (19.6%) as the must-have skill for remote technical customer success manager roles. Python (10.5%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
19.6%
10.5%
7.5%
5.3%
5.3%
Companies leading remote hiring
Organizations such as Rithum (2), Grip Security (2), Cyera (2), PlexTrac (2), and Jumio Corporation (2) have published the most openings lately, offering a snapshot of the employers investing in distributed technical customer success manager talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed technical customer success managers openings, capturing 64.3% of the listings we track. 🇬🇧 United Kingdom adds another 14.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
9 listings
2 listings
1 listings
1 listings
1 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 92.0% of verified postings. Associate Degree requirements show up in 8.0% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
92.0% of postings
8.0% of postings
Ask our talent partners
FAQs about Technical Customer Success Manager
Quick answers we share most often with job seekers exploring technical customer success manager paths.
Question 1What skills do you need to get a remote Technical Customer Success job?
You need strong technical skills like Python, SQL, and AWS cloud services to troubleshoot issues. Excellent communication and problem-solving abilities are also vital for helping clients remotely.
Question 2What qualifications do you need to get a remote Technical Customer Success job?
Most employers look for a bachelor's degree in a field like Computer Science or Information Systems. Practical experience with cloud platforms or cybersecurity concepts can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote Technical Customer Success job?
You will guide customers through technical onboarding and help them achieve their goals with your software. Your work also involves troubleshooting complex issues and managing client relationships online.
Question 4What are the benefits of a remote Technical Customer Success job?
This role offers great flexibility and the chance to work from anywhere. You also build deep technical expertise while directly contributing to customer satisfaction.
Question 5What does a typical day look like for a remote Technical Customer Success?
A typical day includes video calls with clients to review their progress and troubleshoot technical issues. You will also analyze customer data with SQL and document solutions for the team.
Question 6What tools do remote Technical Customer Success teams commonly use?
Teams frequently use CRM platforms like Salesforce and communication tools like Slack or Zoom. They also rely on data analytics software and cloud monitoring tools for AWS.
Question 7How can you grow your career as a remote Technical Customer Success professional?
You can advance by mastering advanced technical skills in cybersecurity or cloud architecture. Taking on more complex client portfolios also prepares you for leadership positions.
Question 8Why is Technical Customer Success important in remote-first companies?
This role directly ensures customers receive value from the product, which drives renewals and growth. It builds strong, trusted relationships even without a physical office.