AI Automation Engineer
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Job Description
AI Automation Engineer building secure AI agents and workflow automations for City of Hope’s cancer and healthcare system. Integrating clinical systems, data platforms, and enterprise applications.
Responsibilities:
- Design, develop, test, and deploy solutions that automate and enhance operational and clinical workflows
- Develop AI agents on City of Hope’s core platforms
- Integrate automation solutions with EHRs, clinical systems, data platforms, and enterprise applications
- Ensure secure handling of PHI/PII in compliance with HIPAA and organizational policies
- Contribute technical expertise to requirements sessions, clarify requirements, and implement changes
- Monitor, support, and optimize production automations
- Troubleshoot issues, implement enhancements, and ensure high availability and performance
- Collaborate with Data Scientists and ML Engineers to integrate machine learning, advanced analytics, and custom AI agents into workflows
- Identify opportunities to use and integrate existing AI, data, and analytics tools such as HopeLLM
- Contribute to automation standards, best practices, documentation, reusable components, and knowledge sharing
- Follow City of Hope and department policies, procedures, safety, environmental, infection control, Conduct, and Compliance guidelines
- Maintain confidentiality with a high level of integrity and honesty
- Perform other related duties as assigned or requested
Requirements:
- Bachelor’s degree; 3 additional years of experience plus the minimum experience requirement may substitute for minimum education
- 3+ years of experience in process automation, software engineering, data science, or related roles
- Knowledge of the Microsoft ecosystem, especially Power Automate, Azure AI Foundry, Copilot Studio, and Document Intelligence
- Experience with AI development tools such as Claude, Cursor, and Codex
- Experience building custom agents and knowledge of agent architectures, skills, tools, and evaluation harnesses
- Programming experience with Python, Bash, PowerShell, C++, or similar scripting languages
- Knowledge of data integration and API standards, including REST, authentication, and secret/key vault management
- Cloud experience, preferably Azure, and familiarity with DevOps practices
- Experience working within enterprise governance processes, including change management, security reviews, and access controls
- Preferred: Master’s degree
- Preferred experience with EHR/EMR systems such as Epic or Cerner, healthcare data platforms, healthcare databases, data modeling, SQL, healthcare workflows, HL7, FHIR, Python LLM frameworks, business process mapping, and RPA software
- Strong analytical skills
- Ability to apply AI agents, SQL queries, APIs, and diverse technology stacks to develop workflow automation solutions
- Ability to translate business and functional requirements into technical solutions
- Understanding of security, privacy, and compliance considerations in healthcare IT
- Self-directed ability to manage multiple initiatives simultaneously
- Strong documentation and technical writing skills
- Experience with AI coding and agent development platforms, cloud platforms, and AI/ML frameworks and services
Benefits:
- Comprehensive Benefits (linked in the posting)
- Fully remote work opportunity
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