Lead AI Automation Engineer
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Job Description
Lead AI automation engineer building secure, production-grade governance workflows for Humana’s healthcare and insurance services. Designing LLM-enabled agents, integrations, and enterprise automation.
Responsibilities:
- Lead technical design and hands-on development of AI-enabled automations, agentic workflows, and intelligent process orchestration for enterprise Data Governance
- Build solutions combining large language models, deterministic business logic, workflow engines, APIs, enterprise data, and human-in-the-loop controls
- Design reusable automation frameworks, services, connectors, prompts, tools, and engineering patterns
- Integrate AI automation with metadata management, data catalog, data quality, lineage, policy, ticketing, collaboration, and enterprise data platforms
- Engineer APIs and services enabling agents and automations to safely retrieve context, execute approved actions, and interact with enterprise systems
- Use Power Platform and other low-code automation technologies where appropriate
- Establish patterns for agent orchestration, tool use, state management, exception handling, observability, auditability, human approval, and failure recovery
- Define and implement evaluation, testing, monitoring, and quality controls for AI automations
- Partner with architects, security, AI/data science teams, product owners, governance leaders, and application teams
- Lead technical reviews, mentor engineers, improve engineering standards, and provide hands-on technical direction
- Identify strong automation candidates and eliminate unnecessary manual steps, handoffs, and duplicated workflows
- Own production readiness and operational support, including CI/CD, release management, telemetry, incident troubleshooting, continuous improvement, and responsible AI controls
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, Data Science, Artificial Intelligence, or a related technical field; or equivalent combination of education and relevant professional experience
- 5+ years of experience in software engineering, application development, automation engineering, platform engineering, or enterprise systems integration
- 2+ years of hands-on experience developing AI/ML, generative AI, intelligent automation, or advanced automation solutions
- Recent experience building LLM-enabled or agentic solutions
- Experience taking complex automation or AI-enabled solutions from concept/prototype through production deployment and operational support
- Experience providing technical leadership, including solution design, engineering patterns, technical/code reviews, mentoring, or technical leadership for complex initiatives
- Master's degree preferred
- 7+ years of overall engineering experience preferred
- Strong preference for a Mathematics, Statistics, or related quantitative background
- Experience leading AI automation, generative AI, agentic AI, or intelligent process automation initiatives in a large enterprise
- Experience in a regulated enterprise environment with security, privacy, auditability, governance, and responsible AI requirements
- Relevant cloud, AI, automation, or software engineering certifications preferred
- Home internet service with at least 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Benefits:
- Bonus incentive plan based upon company and/or individual performance
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated home workspace to protect member PHI/HIPAA information
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings
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