AI Automation Engineer
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Job Description
AI Automation Engineer in a collaborative team driving AI solutions for accessibility and efficiency in operations. Contributing to innovative projects that enhance global communication accessibility.
Responsibilities:
- Analyzing workflows across global teams to identify automation opportunities using generative and traditional AI.
- Developing and implementing automations that connect our tool ecosystem (GCP and AWS clouds, Notion, CRM, Jira, GitHub, Google and Microsoft Workspace) with LLMs and AI agents.
- Acting as the steward of internal AI productivity tools, ensuring they are user-friendly for non-technical users and deliver real ROI.
- Enabling employees across functions to use AI tools (Prompt Engineering, agents) to maximize individual productivity.
- Ensuring all internal automations comply with global privacy and data security regulations (LGPD, GDPR).
Requirements:
- Technical Skills:
- Proficiency using language model APIs (OpenAI, Anthropic, Gemini) and orchestration frameworks (LangChain, CrewAI or LlamaIndex).
- No-code/Low-code Automation: Advanced experience with integration platforms (Make.com, Zapier, n8n) for rapid automation prototyping.
- Proficiency in Python (essential for data manipulation and custom scripts) and knowledge of SQL.
- Practical experience implementing RAG (Retrieval-Augmented Generation) systems for internal knowledge bases.
- Ability to consume and integrate various SaaS system APIs.
- Skill in measuring automation impact (Lead Time reduction, Man-hour savings, quality improvements).
- Experience with Model Context Protocol (MCP).
- Fluent English to collaborate with operations leads across international markets.
- Behavioral Competencies:
- Diversity
- Autonomy
- Resilience to integrate automations in an environment where processes change quickly.
- Efficiency
- Impact
- Strong optimization mindset and focus on eliminating repetitive and manual tasks.
- Ability to bridge technical and business teams, translating operational needs into AI solutions.
- Staying up to date with the rapid release of new AI tools and testing them in a controlled environment.
- Ability to view end-to-end processes before recommending a tool.
- Differentials:
- Experience creating blueprints for automated processes that can be replicated across different regions and time zones in a multinational operation.
- Previous experience in process or operations consulting at technology companies (BizOps, RevOps, or SalesOps).
- Knowledge of fine-tuning techniques for models for specific corporate use cases.
- Ability to deliver training.
Benefits:
- CLT Employment Contract: Your security and all your rights guaranteed from day one.
- Caju Benefits Card (BRL 1,160.00): Flexibility to use your balance as you wish: meal, grocery, home office, culture, and mobility!
- Remote Work - Work From Anywhere in Brazil! Enjoy the freedom to work from anywhere in Brazil with flexibility and comfort.
- SulAmérica Health Plan
- SulAmérica Dental Plan
- SulAmérica Life Insurance
- Online consultations with specialists via Conexa Saúde – telemedicine.
- Wellhub: To help you always perform at your best!
- Extended Year-End Break: Celebrate the holidays with more peace of mind! Enjoy an extended period to recharge with family and friends.
- Birthday Day Off: So you can have a special day of rest during your birthday month!
- Extended Parental Leave: Support and quality time for those building or growing their family.
- Continuous Professional Development: Access top platforms like CS Academy and LinkedIn Learning, plus an annual allowance for courses and training in your area. Invest in yourself!
- University Partnerships: Support to go further through discounts and giveaways!
- Brazilian Sign Language (Libras) Training: Learn this important language for our community!
- English: Through partnerships, we encourage language learning!
- Work equipment provided as part of your onboarding kit.
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