Analista de Atención y Organización de Viajes
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Job Description
Analista de Atención y Organización de Viajes apoyando a clientes en planificación de viajes. Incluye investigación, coordinación y atención al cliente.
Responsibilities:
- Atender consultas de clientes y comprender sus necesidades de viaje
- Investigar destinos, vuelos, hospedaje y actividades
- Diseñar itinerarios personalizados según cada solicitud
- Coordinar reservas y documentación necesaria
- Brindar seguimiento antes, durante y después del viaje
- Mantener registros organizados y actualizados
- Mantenerse informado/a sobre requisitos y políticas
Requirements:
- Comunicación clara y orientación al servicio
- Organización y atención al detalle
- Capacidad para gestionar múltiples solicitudes
- Manejo básico de herramientas digitales
- Experiencia en atención al cliente es un plus
Benefits:
- Modalidad remota
- Capacitación inicial y soporte continuo
- Acceso a recursos profesionales
- Ambiente de trabajo estable
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