Senior Delivery Analyst
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Job Description
Senior Delivery Analyst managing data product workflows and ensuring quality assurance at Acxiom. Responsible for coordinating with clients and stakeholders while leading projects on data processing.
Responsibilities:
- Design, setup, monitor, and validate data product workflows leveraging standard processes and procedures for client accounts.
- Ensure workflows and quality audits meet client requirements, service level agreements and security policies.
- Identify, document, and make necessary workflow changes to meet client requirements.
- Manage multiple projects at a time by analyzing priorities, metrics, and deliverables.
- Coordinate and manage source file receipt with clients, vendors, and/or internal stakeholders.
- Validate source and output data, data formatting specifications, and output requirements according to specifications to ensure zero defects.
- Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms.
- Research, troubleshoot, and lead the resolution of data or processing issues according to product, client and/or third-party vendor specifications.
Requirements:
- Bachelor’s degree from a four-year college or university or minimum 4 years relevant industry experience in Information Technology
- Experience leading continuous improvement activities
- Self-motivated that can work well individually and within a diverse team environment
- Microsoft Office applications
- Experience with Cloud technology (AWS, GCP, Azure, Snowflake)
- SQL / PL-SQL experience
Benefits:
- Professional development opportunities
- Flexible working hours
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