Appeals Nurse
Posted 4hrs ago
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Job Description
Registered Nurse reviewing medical necessity and Medicare appeal cases for WPS, a nonprofit health insurer and federal government contractor. Preparing clinical rationales and guiding timely CMS-compliant redeterminations.
Responsibilities:
- Review and assess first-level appeal cases for denied services
- Ensure relevant medical documentation, coding, and clinical information support each appeal
- Conduct comprehensive medical record reviews to determine clinical necessity of services
- Make recommendations for resolution based on clinical guidelines, policy, and medical necessity of care
- Prepare and submit written appeal letters with comprehensive rationales and supporting clinical evidence
- Follow up on appeals and ensure proper resolution in accordance with company policies and external regulations
- Maintain awareness of healthcare laws, regulations, and policies relevant to the appeals process
- Work with and provide direction to Redetermination Representatives
- Ensure clinically determined redeterminations are responded to within CMS quality and timeline standards
- Collaborate with Appeals Examiners/Reps to complete medical reviews and redeterminations timely
Requirements:
- Associate’s (ASN) or Bachelor’s Degree in Nursing (BSN)
- Active RN license, applicable to state of practice in good standing
- One (1) or more years of clinical experience in a healthcare setting (hospital/bedside, case management, MDS/Skilled Nursing, etc.)
- Excellent written and verbal communication skills, with the ability to communicate complex medical information clearly and concisely
- Strong attention to detail and organizational skills to manage multiple cases simultaneously
- Basic knowledge and understanding of medical/clinical review processes (i.e., Appeals/Utilization Review)
- Solid computer skills with experience working in multiple on-line systems including MS Outlook, Teams, OneNote, Word, and Excel
- Experience working for a Medicare Administrative Contractor (MAC) preferred
- One (1) or more years of experience working in Medical Management, Medical Review, Utilization Management/Review, or Appeals preferred
- Basic Medicare knowledge and/or experience preferred
- Wired (ethernet cable) internet connection from router to computer
- High speed cable or fiber internet connection
- Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection
- Subject to applicable federal regulations, CMS contract requirements, and WPS internal policies, including data security, privacy, confidentiality, and program integrity requirements
- Subject to screening and background investigation including fingerprinting prior to access to information systems and/or sensitive data
Benefits:
- Remote and hybrid work options available
- Performance bonus and/or merit increase opportunities
- 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
- Competitive paid time off
- Health insurance, dental insurance, and telehealth services start DAY 1
- Professional and Leadership Development Programs

















